Abstract
Today's organizations perform evaluations in order to demonstrate their trustworthiness to the outside world and in order to produce information for use by management. In the planning and application of specific evaluations, different participants or stakeholders very often have different or conflicting agendas. In recent years, the use of evaluations in organizations has grown rapidly and we have witnessed the rise of a new bureaucratic instrument in the realm of knowledge production: the internal evaluation. Such evaluations produce a set of data as part of the evaluation process, and the long-term impact of the use of these data on organizational activities is not normally given serious consideration when the use of evaluations in organizations is discussed. These evaluations have become a major factor in the management of organizations, but the academic literature on evaluation very rarely discusses the impact of this instrument of governance on the behaviour and activity of members of the organization.
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