Public Reporting of Performance: Lessons from the USA

Vladeck BC Goodwin EJ Myers LP Sinisi M . Consumers and hospital use: the HCFA ‘death list'. Health Affairs 1988; 7: 122–125

Davies HTO Marshall MN . Public disclosure of performance data: does the public get what the public wants? Lancet 1999; 353: 1639–1640

NHS Executive. Quality and performance in the NHS: high level performance indicators. London: NHS Executive, 1999

Nuffield Trust. The public disclosure of performance data: policy recommendations for the National Health Service. London: Nuffield Trust, 1999

Schneider EC Epstein AM . Use of public performance reports: a survey of patients undergoing cardiac surgery. Journal of the American Medical Association 1998; 279: 1638–1642

Davis DA Thomson MA Oxman AD Haynes B . Changing physician performance: a systematic review of the effect of continuing medical education strategies. Journal of the American Medical Association 1995; 274: 700–705

Chassin MR Hannan EL DeBuono BA . Benefits and hazards of reporting medical outcomes publicly. New England Journal of Medicine 1996; 334: 394–398

Longo DR Land G Schramm W Fraas J Hoskins B Howell V . Consumer reports in health care: do they make a difference in patient care? Journal of the American Medical Association 1997; 278: 1579–1584

Mant J Hicks N . Detecting differences in quality of care: the sensitivity of measures of process and outcome in treating acute myocardial infarction. BMJ 1995; 311: 793–796

Kassirer JP . The use and abuse of practice profiles. New England Journal of Medicine 1994; 330: 634–635

Hannan EL . Measuring hospital outcomes: don't make perfect the enemy of good! Journal of Health Services Research & Policy 1998; 3: 67–69

Smith P . On the unintended consequences of publishing performance data in the public sector. International Journal of Public Administration 1995; 18: 277–310

Inglehart JK . The global pursuit of health policy lessons. Health Affairs 1999; 18: 7–8