Bauer, D.M. and McKinstry, S.J. (1993) Feminism, Bakhtin, and the Dialogic. Albany: SUNY Press.
2.
Brew, J.M. (1932) ‘The Approach through the Stomach’, in J.M. Brew Informal Education: Adventures and Reflections. London: Faber & Faber.
3.
Cooperrider, D.L. and Srivastva, S. (1987) ‘Appreciative Inquiry in Organizational Life’, Research in Organizational Change and Development1: 91-112.
4.
Curry, J. (1997) ‘The Dialectic of Knowledge-in-production: Value Creation in Late Capitalism and the Rise of Knowledge-centered Production’, Electronic Journal of Sociology2(3): 1-16. [http://www.sociology.org/content/vol002.003/curry.html]
5.
Derrida, J. (1991) ‘“Eating Well” or the Calculation of the Subject: An Interview with Jacques Derrida’, in E. Cadava, P. Connor and J.L. Nancy (eds) Who Comes after the Subject?Chicago: The University of Chicago Press.
6.
du Gay, P. (1992) ‘The Cult(ure) of the Customer’, Journal of Management Studies29(5) (September): 615-633.
7.
Fairclough, N. (1995) Critical Discourse Analysis: The Critical Study of Language. London: Longman.
8.
Falk, P. (1994) The Consuming Body. London: Sage.
9.
Fine, M. (1998) ‘Working the Hyphens: Reinventing Self and Other in Qualitative Research’, in N.K. Denzin and Y.S. Lincoln (eds) The Landscape of Qualitative Research: Theories and Issues, pp. 130-155. Thousand Oaks, CA: Sage.
10.
Galloway, J. and Noer, D. (1997) The Membership Organization: Achieving Top Performance through the New Workplace Community. Palo Alto, CA: Davies-Black.
11.
Gibb, F. (1995) ‘Law Students to Make Less of a Meal of Training’, The Times27June: 37.
12.
Giberson, M. (1999) ‘Measuring What?’, University Affairs40(1) (January): 28.
13.
Heldke, L.M. (1992) ‘Food Politics, Political Food’, in D.W. Curtin and L.M. Heldke (eds) Cooking, Eating, Thinking: Transformative Philosophies of Food, pp. 301-327. Bloomington: Indiana University Press.
14.
Heron, J. and Reason, P. (1997) ‘A Participatory Inquiry Paradigm’, Qualitative Inquiry3(3): 274-294.
15.
Holmer-Nadesan, M. (1996) ‘Organizational Identity and Space of Action’, Organization Studies17(1): 49-81.
16.
Keat, R. , Whiteley, N. and Abercrombie, N., eds (1994) The Authority of the Consumer. London: Routledge.
17.
Kuh, G.D. , Schuh, J.H., Whitt, E.J. and Associates (1991) Involving Colleges: Successful Approaches to Fostering Student Learning and Development outside the Classroom. San Francisco, CA: Jossey-Bass.
18.
Lander, D. (1997) ‘Telling Tales out of School: Author-ising the University as a Service Organ-isation for First Year Students’. Unpublished doctoral thesis, University of Nottingham.
19.
Lander, D. (2000a) ‘Re-pairing Knowledge Worker and Service Worker: A Critical Autobiography of Stepping into the Shoes of my Other’, in C. Prichard, R. Hull, M. Chumer, H. Willmott (eds) Managing Knowledge: Critical Investigations of Work and Learning, pp. 141-157. New York: St. Martin’s.
20.
Lander, D. (2000b) ‘A Provocation: Quality is Service’, Quality in Higher Education7(2): 135-141.
21.
Levin, M. and Greenwood, D.J. (1997) ‘The Reconstruction of Universities’, Concepts and Transformation: International Journal of Action Research and Organizational Renewal2(2): 145-164.
22.
Lupton, D. (1996) Food, the Body, and the Self. London: Sage.
Neilsen, L. (1998) Knowing her Place: Research Literacies and Feminist Occasions. Great Tancook Island, NS: Backalong Books.
25.
Readings, B. (1996) The University in Ruins. Cambridge, MA: Harvard University Press.
26.
Seymour, D. (1992) On Q: Causing Quality in Higher Education. Phoenix, AZ: Oryx Press.
27.
Sosteric, M. , Gismondi, M. and Ratkovic, G. (1998) ‘The University, Accountability, and Market Discipline in the Late 1990s’, Electronic Journal of Sociology3(3): 1-16. [http://www.sociology.org/content/vol003.003/sosteric.html]
28.
Spivak, G.C. (1988) ‘Can the Subaltern Speak?’, in C. Nelson and L. Grossberg (eds) Marxism and the Interpretation of Culture, pp. 271-313. Chicago: The University of Chicago Press.
29.
Spivak, G.C. (1989) ‘Feminisms and Deconstruction, Again: Negotiating with Unacknowledged Masculism’, in T. Brennan (ed.) Between Feminism and Psychoanalysis, pp. 206-223. London: Routledge.
30.
Still, J. (1997) Feminine Economies: Thinking against the Market in the Enlightenment and the Late Twentieth Century. Manchester: Manchester University Press.
31.
Van Gennep, A. (1909/1960) The Rites of Passage. London: Routledge.
32.
Van Maanen, J. (1995) ‘Style as Theory’, Organization Science6(1) January-February): 133-143.
33.
Zeithmal, V.A. , Parasuraman, A. and Berry, L.L. (1990) Delivering Quality Service: Balancing Customer Perceptions and Expectations. New York: The Free Press.