Gumperz, J. J. and Hymes, D. (1972) Directions in Sociolinguistics.New York: Holt, Rinehart & Winson.
2.
March, J. G. and Simon, H. A. (1958) Organizations.New York: John Wiley.
3.
Maynard, D. W. and Clayman, S. E. (1991) 'The Diversity of Ethnomethodology', Annual Review of Sociology17: 385-418.
4.
Sacks, H. , Schegloff, E. A. and Jefferson, G. (1974) 'A Simplest Systematics for the Organization of Turn-taking for Conversation', Language50: 696-735.
