Why We Need To Teach Crisis Management and To Use Case Studies To Do It

Ansoff, H. 1. (1984), Implanting Strategic Management, Prentice Hall, New Jersey

Butler, D. (1990), 'Perrier's Painful Period', Management Today, August, pp. 72-73

Byars, L.L. (1987), Strategic Management: Planning and Implementation: Concepts and Cases, Second Edition, Harper and Row, New York

Byars, L.L. (1991), Strategic Management: Planning and Implementation: Concepts and Cases, Third Edition, Harper and Row, New York

Confino, J. ( 1991 ), 'Crisis backing for Luby's', Daily Telegraph, 18 October

Cranfield Institute Of Technology (1989), A Shared Experience: An Introduction to Management Teaching using Case Studies, The Case Clearing House of Great Britain and Ireland (Video and Booklet

Easton, G. (1982), Learning From Case Studies, Prentice Hall, Hemel Hempstead

Faulkner, S. (1989), 'Coping With Cnsis', The Administrator , February, pp. 4-5

Finks, S. (1986), Crisis Management: Planning For The Inevitable , Amacom, New York

Handy, C.B. (1985), Understanding Organisations, Penguin, Harmondsworth

Handy, C.B. (1991), in Henry, J. (Ed.) Creative Management, Sage, London

Horlick-Jones, T. (1991), 'The Nature of Disasters' in Keller, A. Z. and Wilson, H. C. (Eds.) Emergency Planning in the 90s, British Library/Technical Communications

Johnson, G. (1987), 'Rethinking Incrementalism', Strategic Management Journal, Vol. 9, pp. 75-91

Leenders, M.R. and Erskine, J.A. (1989), Case Research: The Case Writing Process, 3rd Edn. University of Western Ontario, London, Ontario, Exhibit 11-6

Mali, P. (1986), MBO Updated, Wiley-Interscience , New York

McIntosh, N. (1989), Lockerbie: A Local Authority Response to the Disaster , Dumfries and Galloway Regional Council and The Emergency Planning College

Mintzberg, H. (1983), Power In and Around Organisations, Prentice Hall, New York

Mitroff, I.I. and Kilmann, R.H. (1984), Corporate Tragedies, Praeger Publishers, New York

Mitroff, I. (1988) 'Crisis Management: Cutting Through The Confusion' , Sloan Management Review, Winter pp. 15-20

Peters, G. and Fortune, J. (1991) 'Are All Failures Systems Failures? in Jackson, M. C. et al, (Eds.) Systems Thinking In Europe, Plenum

Perrow, C. (1984), Normal Accidents: Living With High-Risk Technologies , Basic Books, New York

Reason, J. (1987), 'Cognitive Aids in Process Environments: Prostheses or Tools?', International Journal of Man-Machine Studies, No. 27, pp. 463-470

Regester, M. (1989), Crisis Management: What To Do When The Inevitable Happens, Hutchinson Business, London

Richardson, W. (1989), 'The Sinclair Organisation', in Richardson, W. , Patterson ,

J., Owen, G. , and Jennings, P. Case Studies In Business Planning, Pitman, London

Richardson, W. (1991), Anatomy Of A Disaster: A Case Study Of The Hillsborough Football Stadium Disaster, presented with Richardson, W. and Montanheiro, L. (1991), 'Towards a General Profile of Business Disasters', Emergency Planning '91 , University of Lancaster

Richardson, W. (1992), 'What Next', in Richardson, W. , Patterson, J. , Gregory, A. and Leeson, S. , Case Studies In Business Planning, Second Edition, Pitman, London

Romm, T. and Mahler, S. (1991), 'The Case Study Challenge - A New Approach To An Old Method', Management Education and Development, Vol. 22, Part 4, pp. 292-301

Salancik, G.R. and Pfeffer, J. (1977), 'Who Gets Power and How They Hold On To It: A Strategic Contingency Model of Power', Organisational Dynamics , Winter, pp. 223-239

Shrivastava, P. (1991), 'Strategic Responses To Greening' International Dimensions of Management, Academy of Management, Miami

Smith, D. (1990), 'Beyond Contingency Planning: Towards a Model of Crisis Management', Industrial Crisis Quarterly, No. 4

Smith, D. (1990), 'Corporate Power and the Politics of Uncertainty: Conflict Surrounding Major Hazard Plants at Canvey Island, Industrial Crasis Quarterly, No. 4 : pp. 1-26

Smith, D. (1991), 'Hints of a Break at the Leading Edge', The Higher , September 27, p. 16

Smith, D. (1992), 'The Kegworth Air Crash: A Crisis In Three Phases ?', Disaster Management, Vol. 4, No. 2

Turner, B.A. (1978), Man-made Disasters, Wykeham Publications, London

Woodcock, J. (1989), A Study Of Contingency Planning In British Industry , Sedgwick Risk Control Services.