Situating a New Voice in Public Relations: The Application of Positioning Theory to Research and Practice

Abstract

The role of speech acts in public relations practice, and how they are used by entities to intentionally position themselves and others, are examined through the application of positioning theory. Studies have found that successful positioning is achieved when there is congruence between the position taken or assigned, the speech acts used to enact it, and the storylines used as support. This triad is central to positioning theory, which is a social constructionist approach that defines a position as a cluster of rights and duties that limits the repertoire of possible social acts available to a person or person-like entity (such as an organisation). Examining public relations using positioning theory articulates practices relating to the power to position self and others, and can inform decision-making in communication program design. It moves away from organisation/management-centric theory that has dominated the field, and situates public relations firmly in the communication discipline.