A quarter of a century ago, Telstra's predecessor — Telecom Australia — attempted something that would be unthinkable in today's environment: it set out to provide a roadmap to the industry future 25 years ahead. Telecom 2000 fairly accurately predicted the major developments in technology, but was less successful in anticipating the changes in industry economics and structure, and the contest between market forces and the then-prevailing public utility model of service delivery. This article reviews the Telecom 2000 report and identifies the key challenges which remain to be addressed before Australia can capture the full benefits of the new digital era.
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References
1.
KennardWilliam E.2000, Agenda 2000 and the Third Millennium Commission, Federal Communications Commission (FCC), Washington, 19 January.
