Researchers have emphasized the importance of direct encounters with the police as a determinant of attitudes toward the police, yet cross-sectional studies allow for limited causal inference. This study includes the measurement of attitudes before and after encounters with the police among African American, Hispanic, and White residents of Chicago. Contrary to previous research, direct contact with the police during the past year is not enough to change attitudes, but vicarious experience (i.e., learning that someone else has had a good or bad encounter with the police) does influence attitudes in a predictable manner. Also, residents’ initial attitudes about the police play a critical role in shaping their judgments of subsequent direct and indirect experiences as well as their future attitudes. The findings are discussed in terms of stereotypes about the police that are resistant to change.
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