This article reports the findings from an investigation into the use of psychomet
ric testing for selecting hotel and catering (H&C) managers in the United Kingdom
(UK). The research indicated that, in comparison with UK managerial recruiters in
general, small H&C companies in particular lagged behind in the use of valid, cost-
effective managerial selection techniques. Larger organisations showed a bias
toward the use of personality as opposed to cognitive tests.
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