The focus on team approaches to performing work and insuring quality in
hospitality organizations has raised questions about the effectiveness of work
teams. This study examines power balances among department heads in hotel
executive teams to assess political variables that may undermine the team's
objectives of integrating departmental efforts in achieving quality in the participating
hotels. An analysis of team memberpowerbases reveals the need fororganizational
interventions to address the power imbalances that may inhibit positive team
performance.
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