A total of 1,100 American hotel sales and marketing professionals were surveyed to examine how these professionals became committed to their organization. It was found that organizational commitment was mainly a function of work-related characteristics (Job satisfaction and professional commitment). Some theoretical and practical implications are also discussed.
AdlerS.AranyaN.(1984).A comparison of the work needs, attitude and preferences of professional accountants at different career stages.Journal of Vocational Behavior,25, 45–57
2.
AngleH. L.PerryJ. L.(1981).An empirical assessment of organizational commitment and organizational effectiveness.Administrative Science Quarterly,26, 1–14
3.
BeckerH. S.(1960).Notes on the concept of commitment.American Journal of Sociology,66, 32–40
4.
DeCotiisT. A.JenkinsJ. M.(1986).Employee commitment: Money in the bank.The Cornell Hotel & Restaurant Administration Quarterly,26, 70–75
5.
KraemerL. G.Rigolizzo-GurenlianJ.(1985).Role conflicts in nursing and allied health: A comparison of professional and organizational commitment.Journal of Allied Health,14, 53–62
6.
LarsonE. W.FukamiC. V.(1984).Relationships between worker behavior and commitment to the organization and union.Proceedings of the Academy of Management, 222–226
7.
LawlerE. E.RenwickP. A.MarcusM.(1977).A psychology today questionnaire: How do you like your job?Psychology Today,11, 72–79
8.
MarcsonS.(1960).The Scientist in American Industry.Princeton, NJ: Princeton University
9.
MertonR.(1957).Social Theory and Social Structure.Glencoe, IL: Free Press
10.
MillR. C.(1986).Managing the service encounter.The Cornell Hotel & Restaurant Administration Quarterly,26, 39–46
11.
MoskowitzR. L.ScanlanC. L.(1986).Organizational and professional commitment as predictors of job satisfaction among allied health educational program directors.Journal of Allied Health,15, 11–22
PizamA.(1982).Tourism manpower: The state of the art.Journal of Travel Research, 21, 5–9
14.
PizamA.ChandrasekarV.(1983).You do like your work.The Cornell Hotel & Restaurant Administration Quarterly,24, 5–10
15.
PorterL. W.SteersR. M.MowdayR. T.BoulianP. V.(1974).Organizational commitment, job satisfaction, and turnover among psychiatric technicians.Journal of Applied Psychology,59, 603–609
16.
SalancikG. R.(1977).Commitment and the control of organizational behavior and belief. in StawB. M.SalancikG. R. (Eds.), New Directions in Organizational Behavior, 1–54
17.
ShepardH. A.(1956).Nine dilemmas in industrial research.Administrative Science Quarterly,1, 295–309
18.
SteersR. M.(1977).Antecedents and outcomes of organizational commitment.Administrative Science Quarterly,22, 46–56
19.
StumpfS. A.HartmanK.(1984).Individual exploration to organizational commitment or withdrawal.Academy of Management Journal,27, 308–329
20.
Van MaanenJ.(1975).Police socialization: a longitudinal examination of job attitudes in an urban police department.Administrative Science Quarterly,20, 207–228