This paper discusses how content validity can be achieved in the
development of an appraisal instrument within the hospitality industry. Decision
criteria for making employment decisions (e.g., select, promote, dismiss)
constitute a "test" which, if challenged in court, must meet validation standards set
forth in the Uniform Guidelines for Employee Selection. In the case of a
performance rating used to promote or dismiss an employee, the rating must meet
the minimal criterion of content validity.
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