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Abstract

This article proposes a new definition of the concept of hospitality organizational culture. It identifies its components/dimensions and suggests a conceptual framework for determining the effect of practicing a hospitality organizational culture in nonhospitality industries such as health care and retail.

Keywords

hospitality hospitality organizational culture health care retail

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References

Hospitality. (2019, December 23). In Wikipedia. https://en.wikipedia.org/wiki/Hospitality

Meriam-Webster. (n.d.). Hospitality. In Merriam-Webster.com dictionary. Retrieved December 23, 2019, from https://www.merriam-webster.com/dictionary/hospitality

Trzeciak

Mazzarelli

(2019). Compassionomics: The revolutionary scientific evidence that caring makes a difference. Studer.

Hospitality as an Organizational Culture

Abstract

Keywords

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