Abstract
The evaluation process model consisting of front-end, formative, and summative studies has received fairly wide acceptance among professionals in various kinds of interpretation work. Evaluation can be used throughout the development of exhibits and programs. This acceptance, however, is not as widespread as might be desirable. While some professionals in interpretive settings accept evaluation and incorporate it into routine work, others do not. Misunderstanding about the role of applied social science research is one source of resistance. Misunderstandings can focus around purposes for evaluation, the real world context of applied research, and methods of study. Other barriers include differences in decision-making philosophy, such as the value put on intuitive judgment versus use of rational data-based decisions. A number of political factors can inhibit use of evaluation, including fear of findings that are critical of interpretive work. Fortunately, there are some ways being developed for coping with resistance to evaluation.
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