Dealing with Staff Stress: Part I

1. Gibson J , Ivancevich J , Donnelly J . Organizations: Behavior, Structure, Process, 8th ed., Burr Ridge, IL: Richard D. Irwin, Inc.; 1994:261.

2. Kouzes J , Posner B . The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations, 2nd ed., San Francisco: Jossey-Bass; 1995:304.