Anderson, P.V. (1989). Business communication: An audience-centered approachNew York: Harcourt Brace Jovanovich .
2.
Bovee, C.L., & Thill, J.V. (1989). Business communication todayNew York: Random House.
3.
Cullinan, M. (1989). Business communication: Principles and processesChicago: Holt, Rinehart and Winston, Inc.
4.
Delman, D.J. (1988, Spring). Composing at the keyboard a planned and structured ApproachBusiness Exchange.
5.
Fluegelman, A., & Hewes, J. (1989). The word processor and the writing process. Strategies for business and technical writingNew York: Harcourt Brace Jovanovich.
6.
Gilsdorf, J.W. (1989). Business correspondence todayNew York: John Wiley & Sons.
7.
Himstreet, W.C., & Baty, W.M. (1987). Business communications : Principles and methodsBoston: Kent Publishing Company .
8.
Lesikar, R. (1988). Basic business communicationHomewood, IL: Irwin.
9.
Quible, Z. (1988). Ask the expertsBusiness Education Forum, 42(4).
10.
Lehman, C.M., & Forde, C.M. (1986). A unique approach to word processing instruction using microsThe Balance Sheet, 68(2).
11.
Locker, K. (1989). Business and administrative communicationHomewood, IL: Irwin.
12.
Moon, N.B. (1985). Word processing teaches the "basics"— plusBusiness Education Forum, 39(5).
13.
Pearce, C.G., Figgins, R., & Golen, S. (1988). Business communication : Principles and applicationsNew York: Wiley & Sons.
14.
Roderick, N.C. (1987) Word processing: Achange to executives, a challenge to business educatorsBusiness Education Forum , 41(6).
15.
Scott, J.C., & Lundgren, Carol (1987). Technologies used by business graduates for business communication tasks: Current and future perspectivesNABTE REVIEWNo. 14.
16.
Swindle, R.E., & Swindle, E.M. (1989). The business communicatorNew Jersey: Prentice-Hall.