Eileen Costello Balassi, "Changing Concepts in Business Communications ," The Journal of Business Communication, 10:4, Summer 1973 , 26.
2.
Ad Hoc Committee on the Basic Communication Course, "Student Evaluation of the Basic Course in Business Communication," The Journal of Business Communication, 12:4, Summer, 1975, 21.
3.
Balassi, 26.
4.
For a detailed account of the succesful use of undergraduate teaching assistants, see: Peter Janssen, "With a Little Help From Their Friends ," Change, 8:2, March, 1976, and John E. Kulpa, "The Undergraduate, Graduate Assistant," The School Musician, 46, March, 1975.