W.C. Redding and G.A. Sanborn, Business and Industrial Communication on the Job (New York : American Management Association, 1956), p. 5.
2.
M.J. Dooher and V. Marquis, Effective Communication on the Job (New York: American Management Association, 1956), p. 5.
3.
Garda W. Eowman , "What Helps or Harms Promotability," Harvard Business Review, January-February, 1964, pp. 184-196.
4.
P.E. Lull, et al., "What Communications Mean to the Corporation President," Advanced Management, March, 1955, pp. 17-20.
5.
Rollin H. Simons , "Skills Businessmen Use Most," Nation's Business, November, 1960, p. 88.
6.
Lull, "What Communications Mean," p. 531.
7.
C.J. Whitehead , "Communication--A Key to Managerial Effectiveness ," MSU Business Topics, Spring, 1967, pp. 54-58.
8.
J. Fielden, "What Do You Mean I Can't Write," Harvard Business Review, May-June, 1964, pp. 144-152.
9.
J.H. Menning and C.W. Hilkinson, Communicating Through Letters and Reports (5th ed.; Homewood, Ill.: Richard D. Irwin, 1972), p. 4
10.
Quoted in W.C. Himstreet and W.M. Baty, Business Communications: Principles and Methods (3rd ed.; Belmont, California: Wadsworth Publishing Co., 1969), pp. 23-24.
11.
William J. Lord, "Communication and Management Systems: A New Horizon," Journal of Business Communication, Fall, 1969, pp. 23-25.
12.
Samuel S. Dubin , et al., "Managerial and Supervisory Educational Needs of Business and Industry in Pennsylvania" and "Survey Report of Managerial and Supervisory Educational Needs of Business and Industry in Pennsylvania " (University Park, Pa.: Pennsylvania State University, 1967).
13.
James C. Bennett , "The Communication Needs of Business Executives ," Journal of Business Communication, Spring, 1971, pp. 5-12.
14.
H.C. Edgeworth , "Curriculum Feedback," Collegiate News and Views, May, 1971, pp. 13-16.
15.
William T. White, "The Business School Today: Its Challenge and Essential Characteristics," Journal of Business Communication , Summer, 1970, pp. 26-34.
16.
George H. Hines , "Courses Recommended for Business Students by Managers and Educators: A Cross Cultural Study," The Journal of Business, December, 1971, pp. 12-20.