AbstractGet full access to this articleView all access options for this article.Get accessReferences1. Chaney, L.H. , & Martin, J.S. ( 2007). Intercultural business communication (3rd ed.). Upper Saddle River, NJ: Prentice Hall.2. Johnson, D.W. ( 2009). Reaching out: Interpersonal effectiveness and self-actualization . Upper Saddle River, NJ: Pearson.
