Improving The Writing Of Literature Reviews Through A Literature Integration Exercise

Koermer, C. D. (2005). Service provider type as a predictor of the relationship between sociality and customer satisfaction. Journal of Business Communication, 42, 247-264.

Krone, K. J. (1992). A comparison of organizational, structural, and relationship effects on subordinates’ upward influence choices. Communication Quarterly, 40, 1-15.

McGuire, P. J. (1981). The on-line literature search in business writing class. ABCA Bulletin, 44(2), 33-37.

Nienhaus, B. (2004). Helping students improve citation performance. Business Communication Quarterly, 67, 337-348.

Parker, K. P. , Bartucci, M. R. , Cook, E. O. , Frauman, A. C. , Hoffart, N. , & Welch, J. L. (1998). The review of the literature: “Writing the right stuff.” ANNA Journal, 25, 545-549.

Rowley, J. , & Slack, F. (2004). Conducting a literature review. Management Research News, 27(6), 31-39.

Spears, M. A. (1983). One good way to teach library research to business writing students. ABCA Bulletin, 46(4), 32-33.

Suchan, J. , & Snow, C. (1981). Library research for business writing students: A model. ABCA Bulletin, 44(2), 33-37.

UC-Santa Cruz, U. L. (2003). How to write a literature review [Web page]. University Library, USC-Santa Cruz. Retrieved December 22, 2004, from http://library.ucsc.edu/ref/howto/literaturereview.html

Waldron, V. R. (1991). Achieving communication goals in superior-subordinate relationships: The multi-functionality of upward maintenance tactics. Communication Monographs, 58, 289-306.

Waldron, V. R. , & Hunt, M. D. (1992). Hierarchical level, length, and quality of supervisory relationship as predictors of subordinates’ use of maintenance tactics. Communication Reports, 5, 82-89.

Waldron, V. , Hunt, M. D. , & Dsilva, M. (1993). Towards a threat management model of upward communication: A study of influence and maintenance tactics in the leader-member dyad. Communication Studies, 44, 254-272.