The Perceived Influence of Culture and Ethnicity on the Communicative Dynamics of the United Nations Secretariat

Allen, B. (1995). "Diversity" and organizational communication. Journal of Applied Communication Research, 23, 143-155.

Blank, R. , & Slipp, S. (1994). Voices of diversity: Real people talk about problems and solutions in a workplace where everyone is not alike. New York: American Management Association.

Colvin, G. (1999). The 50 best companies for Asians, Blacks, and Hispanics. Fortune, 140, 2, 53-58.

Cox, T. , Jr., & Beale, R. (1997). Developing competency to manage diversity: Readings, cases & activities. San Francisco: Berrett-Koehier Publishers.

Deal, T.E. , & Kennedy, A.A. (1982). Corporate cultures: The rites and rituals of corporate life. Reading, MA: Addison-Wesley.

Doka, K. (1996). Dealing with diversity: The coming challenge to American business. Business Horizons, 39, 67-71.

Fernandez, J. (1991). Managing a diverse work force: Regaining the competitive edge. Lexington, MA: Lexingfon Books.

Fine, M. (1996). Cultural diversity in the workplace: The state of the field. The Journal of Business Communication, 33, 485.

Johnston, W. , & Packer, A. (1987). Workforce 2000: Work and workers for the twenty-first century. Indiana: Hudson Institute..

Kunigis, A. (1997). Ten steps for communicators to boost organizational diversity. Communication World, 14, 11-12.

Linnehan, F. (1999). Diluting diversity implications for intergroup inequality in organizations. Journal of Management Inquiry , 8, 399-414.

Muir, C. (1996). Workplace readiness for communicating diversity . The Journal of Business Communication, 33, 475.

Muller, H. , & Haase, B. (1994). Managing diversity in health services organizations . Hospital & Health Services Administration, 39, 415.

Norton, J. , & Fox, R. (1997). The change equation: Capitalizing on diversity for effective organizational change. Washington, DC: American Psychological Association.

Pacanowsky, M.E. , & O' Donnell-Trujillo, N. (1983). Organizational communication as cultural performance. Communication Monographs, 50, 126-147.

Stanfield, J. (1994). Ethnic modeling in qualitative research. In N. Denzin , & Y. Lincoln (Eds.), Handbook of qualitative research. Thousand Oaks: Sage.

Strauss, A. , & Corbin, J. (1994). Grounded theory methodology. In N. Denzin , & Y. Lincoln (Eds.), Handbook of qualitative research. Thousand Oaks: Sage.

Thomas, R. (1990). From affirmative action to affirming diversity . Harvard Business Review, 68, 107-117.

Thomas, D. , & Gabarro, J. (1999). Breaking through: The making of minority executives in corporate America. Boston: Harvard Business School Press.

Thomas, R. , & Woodruff, M. (1999). Building a house for diversity: How a fable about a giraffe and an elephant offers new strategies for today's workforce. New York: American Management Association.

Witherspoon, P. , & Wohlert, K. (1996). An approach to developing communication strategies for enhancing organizational diversity. The Journal of Business Communication, 33, 375.