American Management Association. (2001). Managerial skills and competence [Online]. Available: www.amanet.org/research/index.htm.
2.
Bayless, M.L., & Wardrope, W.J. (1998). A portrait of business communication syllabi: A content analysis of current syllabi. Refereed Proceedings of the Association for Business Communication-Southwestern United States, 33-40.
3.
California State University. (2000). Employers' demand for skills [Online]. Available: www.des.calstate.edu/scans.html.
4.
Chester, A., & Gwynne, G. (1998). Online teaching: Encouraging collaboration through anonymity. Journal of Computer Mediated Education, 4. Available: http://www.ascusc.edu.org/jcmc .
5.
Cody, M.J., Dunn, D., Hoppin, S., & Wendt, P. (1999). Silver surfers: Training and evaluating Internet use among older adults. Communication Education, 48, 269-286.
6.
Cook, K.C. (2000). Online professional communication: Pedagogy, instructional design, and student preferences in Internet-based distance education. Business Communication Quarterly, 63(2), 106-110.
7.
Dyrud, M.A. (2000). The third wave: A position paper. Business Communication Quarterly, 63(3), 81-93.
8.
Goby, V.P., & Lewis, J.H. (2000). The key role of listening in business: A study of the Singapore insurance industry. Business Communication Quarterly, 63(2), 41-51.
9.
Hiltz, S.R., & Wellman, B. (1997). Asynchronous learning networks as a virtual classroom . Communications of the ACM, 40, 44-48.
10.
LaRose, R., & Whitten, P. (2000). Re-thinking instructional immediacy for Web courses: A social cognitive exploration. Communication Education, 49, 320-338.
11.
Lewis, L., Snow, K., Farris, E., Levin, D., & Greene, B. (1999). Distance education at postsecondary institutions: 1997-1998. U. S. Department of Education: Office of Educational Research and Development .
12.
Lynott, P.A. (1998). Teaching business communication in an accelerated program. Business Communication Quarterly, 61(2), 20-25.
13.
McPherson, B. (1998). Student perceptions about business communication in their careers. Business Communication Quarterly, 61(2), 68-79.
14.
Maes, J.D., Weldy, T.G., & Icenogle, M.L. (1997). A managerial perspective: Oral communication competency is most important for business students in the workplace. Journal of Business Communication, 34(1), 67-80.
15.
Netzley, M.A. (1999). Introduction: Are we requiring what our students most need?Business Communication Quarterly, 62(1), 7-9.
16.
Plutsky, S. (1996). Faculty perceptions of students' business communication needs. Business Communication Quarterly, 59(4), 69-76.
17.
Reinsch, L., & Shelby, A.N. (1997). What communication abilities do practitioners need? Evidence from MBA students. Business Communication Qwarterly , 60(4), 7-29.
18.
Reinsch, L., & Shelby, A.N. (1996). Communication challenges and needs: perceptions of MBA students. Business Communication Quarterly, 59(1), 36-63.
19.
Roever, C. (1999). Arguments for focusing on our core business. Business Communication Quarterly, 62(2), 86-89.
20.
Secretary's Commission on Achieving Necessary Skills. (1992). Skills and tasks for jobs: A SCANS report for America 2000. Washington, D.C.: U.S. Department of Labor.
21.
Victor, D. (1999). Electronic classrooms and virtual publishing: A look beyond the writing requirement. Business Communication Quarterly, 62(1), 74-81.
22.
Wardrope, W.J., & Bayless, M.L. (1998). Please read the syllabus: A content analysis of business communication syllabi in the United States. Paper presented at the annual meeting of the Association for Business Communication , San Antonio, TX.
23.
Wilheim, W.J. (in press). A delphi study of entry-level workplace skills, competencies, and proof-of-achievement products [Online]. Available: www.hr.gov/OMEI/hispchal.html.
24.
Worley, R.B. (2000). The medium is not the message. Business Communication Quarterly, 63(3), 93-103.