Abstract
This study examined the relationship between social integration and consumer satisfaction. Utilizing Blau's (1977) macrostructural theory, it was hypothesized that individuals residing in noninstitutional settings would experience greater levels of social integration and, consequently, greater levels of satisfaction than their institutionalized counterparts. The data indicate that individuals residing in community settings experience greater social integration into the community than those in institutional settings. However, regression analysis revealed social integration was found to be more strongly related to consumer satisfaction in institutional settings than in community settings.
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