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Abstract

Health care organizations assess clinical processes and procedures to minimize errors, improve outcomes, and increase patient satisfaction. Many correctional facilities, however, are not able to fully engage in continuous quality improvement activities mainly because of a lack of current, relevant quality models and benchmarks to serve as a basis for evaluation. The Missouri Department of Corrections developed a quality indicator matrix based on information used by civilian health systems and collected benchmark data to systematically evaluate their services and identify evidence-based prevention and treatment processes to improve the delivery and management of specific health risk factors and diseases and conditions.

Keywords

prison health care correctional health health care quality quality improvement

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Health Care Quality in Prisons: A Comprehensive Matrix for Evaluation

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