AbstractGet full access to this articleView all access options for this article.Get accessReferences1. Cutlip S. Center A. (1971). Effective public relations (4th ed.). Prentice-Hall.2. Harris F. R. (1968). The Kerner report: The 1968 report of the National Advisory Commission on Civil Disorders with a preface (1st Pantheon ed.). Bantam Books.