Building Bridges Conference.
1999. Using Research to Bridge the Gap between Perception and
Reality (March). Chicago:
American Association of Health Plans, Agency for Healthcare Quality and
Research, and the Centers for Disease Control and
Prevention.
2.
Building Bridges Conference.
2000. The Road to Quality Care: Using Research to Drive Quality
Improvement (April). Atlanta, GA:
American Association of Health Plans, Agency for Healthcare Quality and
Research, the Centers for Disease Control and Prevention, and the Blue Cross Blue Shield
Association.
3.
Chassin, M. R., R. W. Galvin, and
the National Roundtable on Health
Care Quality. 1998. The
Urgent Need to Improve Health Care Quality. Journal of the
American Medical Association280 (11):
1000-1005.
4.
Kohn, L. T., J. M. Corrigan, and
M. S.
Donaldson, eds. 2000. To Err Is Human:
Building a Safer Health System. Washington, DC:
National Academy Press.
