This research examines the relationships between employee reactions to specific technological changes and the job-related attitudes of these employees. The specific changes include the transition, by the organization's clinical professionals, from the use of laptop computers to smaller palm-sized clinical assistant (CE) devices and the automation of clinical pathways into the computerized documentation system. Both technological changes were implemented with the intent of increasing the efficiency of the clinical professionals. Results of this longitudinal study indicated that individuals involved in making decisions related to the technology changes reacted more positively to the changes than individuals with low levels of involvement. Further, the results of this study revealed that individuals with higher pre-change levels of role ambiguity reacted more negatively to the technology changes.
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