An Adaptive Survey Method: Multiple Interview Techniques in Dynamic Environments

Abstract

The utility of a survey method which incorporates several different interview techniques to elicit data in dynamic environments is demonstrated. Adaptive survey is a combination of concept mapping, semi-structured interviews, topical questionnaires and forums used for the elicitation of knowledge from subject matter experts. Inherent in adaptive survey interview techniques is the flexibility to adapt to time constraints, schedule and interviewee changes and the level of information obtained. Each interview technique is designed to apply to any user in the survey and to produce output which can be used to customize the other techniques. Therefore, the adaptive survey can be tailored to the unique needs and constraints of the interviewees and the environment. In field tests, concept mapping proved to be a particularly valuable interview technique, because it was interactive, informative and flexible.