Sustaining Safety and Profitability through Macroergonomics in a Shipping Operation

Abstract

This study describes a series of interventions that began in 1991 to improve occupational safety and health. The interventions included: ergonomic analysis, training, job rotation, a stretching program, team building and a continuous improvement process. Dramatic improvements were realized in reducing CTD injuries (84%), OSHA recordable injuries (78% improvement), and total injuries (76% improvement) for this work unit. While the specific interventions are common to ergonomics and contemporary management practices, it is argued that taken together, in a macroergonomic approach, the total effect is greater than any of the independent interventions.