Abstract
Scanning systems have enabled a great deal of change in modern supermarket operations, if not actually causing it. Because of this, cashier and shopper behavior is different in many respects than it was in the days before scanning. The panel will discuss many of the changes observed since the introduction of optical bar code scanning systems and will speculate on future direction. A three factored framework will be used for these discussions; physical design, functional design, and usability design.
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