Abstract
The objective of this paper is to present two concepts which may assist fellow human factors personnel in selling safety and training programs to hard nosed managers in industry and government. Most often, proposed training and safety programs are presented to management as a means of making employees happy and safe. The justification for the program is that management owes its employees a happy and safe working environment. However, managers are judged by their superiors based on the extent to which they provide a product or service at a reasonable cost.
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