A critical need for an improved system for coding and analyzing crew member interaction is identified and a specific methodology suggested. The complexity and lack of precision of many crew and task variables suggest the utility of fuzzy linguistic techniques for modeling and computer simulation of the crew performance process. Other research methodologies and concepts that have promise for increasing the efficacy of research on crew performance are identified.
Get full access to this article
View all access options for this article.
References
1.
BanfeC. F.Professionalism and the Changing Role of the Pilot. In Proceedings of the 20th Technical Conference of the International Air Transport Association, Istanbul, November 10–15, 1975.
2.
BrugginkG. M.The Unused Talent in the Cockpit. Presented at the Professional Pilot Workshop, Division of Aeronautics, North Carolina Department of Transportation, August 18–20, 1976.
3.
DentesanoR.Motivation for Adherence to the Standard Operating Procedures. In Proceedings of the 20th Technical Conference of the International Air Transport Association, Istanbul, November 10–15, 1975.
4.
GainesB. R.Foundations of Fuzzy Reasoning. Int. J. of Man-Machine Studies, 8, 623–668, 1976.
5.
HackmanJ. R.MorrisC. G.Group Tasks, Group Interaction Process, and Group Performance Effectiveness: A Review and Proposed Integration. In Advances in Experimental Social Psychology, Vol. 8, BerkowitzL. (Ed.), New York: Academic Press, 1975.
HopkinsH. A.Establishing Priorities during Flight Deck Operations. Presented at the Royal Aeronautical Society's Symposium on “Flight Deck Environment and Pilot Workload,” March 15, 1973.
8.
KelleyH. H.ThibautJ. W.Group Problem Solving. In The Handbook of Social Psychology, Vol. 4, LindzeyG.AronsonE. (Eds.). Menlo Park, California: Addison-Wesley Publishing Co., 1968.
9.
KlausD. J.GlaserR.Increasing Team Proficiency through Training. Final Summary Report. Report AIR-E1–6/68-FR, American Institute for Research, Pittsburgh, May 1968.
10.
LewisB. N.CookJ. A.Toward a Theory of Telling. Int. J. of Man-Machine Studies, 1, 129–176, 1969.
11.
LindeC.GoguenL. A.Structure of Planning Discourse. Unpublished Manuscript. Authors: University of California, Berkeley and Los Angeles, 1977.
12.
MeisterD.Behavioral Foundations of System Development. New York: John Wiley and Sons, 1976.
13.
NaganoH.Report of JAL Human Factor Working Group. In Proceedings of the 20th Technical Conference of the International Air Transport Association, Istanbul, November 10–15, 1975.
14.
National Transportation Safety Board, Special Study, Flight-crew Coordination Procedures in Air Carrier Instrument Landing System Approach Accidents. Report No. NTSB-AAS-76–5, Washington, August 18, 1976.
15.
OrladyH. W.A Study of Turbo-Jet Transport Approach and Landing Accidents. In Proceedings of the 20th Technical Conference of the International Air Transport Association, Istanbul, November 10–15, 1975.
RobyT. B.Small Group Performance. Chicago: Rand McNally and Co., 1968.
18.
RuffellSmith, H. P.An Investigation of Pilots' Work Load and Working Conditions in a Civil Air Line. Air Ministry, FPRC/1190, Flying Personnel Research Committee, Farnborough, England, November 1961.
19.
WenstopF.Deductive Verbal Models of Organizations. Int. J. of Man-Machine Studies, 8, 293–311, 1976.
20.
WienerE. L.Controlled Flight into Terrain Accidents: System-Induced Errors. Human Factors, 19, 171–181, 1977.
21.
ZadehL. A.Fuzzy Sets, Inform. and Control, 8, 338–353, 1965.
22.
ZadehL. A.A Fuzzy-Algorithmic Approach to the Definition of Complex or Imprecise Concepts. Int. J. of Man-Machine Studies, 8, 249–291, 1976.
