Abstract
The advancement of technology requires a new teaming dynamic between humans and AI/robots. As emotions and affect are critical in forming human-human relationships, they are also expected to have a significant impact on human-AI/robot team dynamics. However, little research has been conducted on the effects of emotions on this relationship and team performance. In this perspective paper, I propose turning HART (human-AI/robot teaming) into HEART (human-emotional AI/robot teaming) and demonstrate its potential effects. To this end, existing frameworks on emotion research are introduced, followed by a brief literature survey on emotional AI/robot research and its potential applications to HART. Finally, further considerations are discussed. I hope this paper can spark lively discussions on a new legitimate framework, HEART, to more accurately understand and predict human behavior and team performance in HART settings.
Get full access to this article
View all access options for this article.
