Abstract
Despite the need for addressing usability issues within Electronic Health Records (EHR), health care organizationshave struggled to systemically involvehuman factors practitioners (HFP). Thereare several challenges to supporting EHR-related work as HFP. Simple design changes mayhavedependencies or create downstream consequences that are not typical of other software systems, or not be feasible to change without overhaul of functionality from theEHR vendor. This panel will present successes and lessons learned bya group of HFP embeddedin healthcare systemswho have extendedexperience working on EHR configurationand design changes. They will discuss challengesand strategies in adopting human factorstechniquesto improve EHR design and related outcomes. By the end of the panel, audience members will learn not only howhuman factors is having animpact in this aspect ofhealthcare delivery, but also learn approaches that may be applicable to other complextechnical systems.
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