Provider Perceptions of Telerounding: Implications for Future Study

Abstract

Telerounding—the use of audio- and video-conferencing software to facilitate meetings between hospitalized patients and providers to discuss a patient’s care plan—has become increasingly utilized in place of traditional in-person rounding as pandemic pressures have necessitated a shift to more remote forms of patient care. The benefits associated with this technology suggest that institutions may choose to continue its use once the pandemic has subsided. However, it is important to understand provider perceptions of this technology to ensure that patients are continually receiving the highest quality care. The purpose of this paper is to assess the current scope of the literature on this topic, provide insights on providers’ perceptions concerning telerounding that are currently reported in the literature, and contribute recommendations for future research.