Enhancing Safety in the Security and Alarm Monitoring Industry: A Case Study in the Development of Job Hazard Analyses

Abstract

Job hazard analysis is a process of identifying potential hazards for each task within an activity and enacting safety rules to eliminate or control the hazards. No studies have been published regarding their use in the security industry. Technicians working in the industry face safety challenges due to the hazards inherent in their work environments and the tasks they need to achieve. Technicians who install and service such systems for a large company in the industry were provided with a “safety bundle” of information and tools to help them avoid hazards. An observation of technicians at four locations identified a lack of adherence to this safety bundle. Subject matter experts were presented with the lack of adherence data. They also developed use cases to support identifying additional content to help technicians with a job hazard analysis approach. The content will be added to the safety bundle and evaluated.