“What the Organization Has”: An Investigation of Situational Aspects of Safety Culture of Road Traffic Organization Using a Macroergonomic Approach

Abstract

This research applied a reciprocal model to investigate the safety culture of road traffic organizations for motorcyclists’ safety. By focusing on the situational aspects, we applied the four steps of the macroergonomic approach to analyze a local government organization in Indonesia. We identified some weak elements of safety culture embedded in the sub-system level of the organization. The absence of proper education of motorcyclist candidates has led to failures in developing their skills and knowledge. In addition, we found that the existence of the item “if any” in the licensing registration procedure weakened the understanding of the importance of learning. Investigation of situational aspects revealed some critical issues regarding safety culture development by road traffic organizations.