Abstract
Automation is becoming increasingly prevalent, as new technology develops to replace tasks humans once performed. Users‘ adoption of the technology depends on several factors, particularly how much they trust the automation. One important, yet understudied factor that may influence trust in automation is how ‘humanlike’ the interface is, or how anthropomorphic the features of the computer are. The current study seeks to examine the effect of anthropomorphic automation on user‘s trust, compliance, and performance on a challenging diabetes related decision-making task. We hypothesize that anthropomorphic automation will engender more social responses (e.g., trust), which would affect compliance and performance.
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