Demonstration of a Network-Centric Communication Management Suite

Abstract

The Multi-Modal Communication (MMC) is a network-centric communication management suite developed to improve communication performance for Command and Control operators. This tool provides operators with the ability to manage communication from voice and text-based systems in a single intuitive, dynamic display. MMC captures, records, and displays radio and chat communications to the operator so that they have instant access and full control over all current and past information. In addition to aiding in the retrieval of information, speech intelligibility over the Radio channels is increased by spatially separating each of the radio channels to virtual locations around the operator via their headphones. The combination of these features provides operators with the tools necessary to monitor multiple communication channels for critical information and make quick and accurate decisions since it affords operators with greater situational awareness while also reducing their perceived mental workload.