Abstract
Get full access to this article
View all access options for this article.
References
1.
Deininger
R. L.
(1960).
Human factors engineering studies of the design and use of pushbutton telephone sets
Bell System Technical Journal , 39 , 995 –1012
2.
Kinkead
R. D.
(1967).
Review of the human factors literature on keyset design principles. Honeywell Report
3.
Klemmer
E. T.
Lockhead
G. R.
(1962).
Productivity and errors in two keying tasks: A field study
Journal of Applied Psychology , 46 , 401 –408
4.
Lutz
M. C.
Chapanis
A.
(1955).
Expected locations of digits and letters on ten-button keysets
Journal of Applied Psychology , 39 .