Paperless Processing and Fingerprint Identification

Bannon L. J. (1986). Helping users help each other In Norman D. A. Draper S. W. (Eds.), User centered system design (pp. 399–410). Hillsdale, NJ: Erlbaum

Chin J. P. Diehl V. A. Norman K. L. (1988). Development of an instrument measuring user satisfaction of the human-computer interface In Proceedings of the Conference on Human Factors in Computing Systems (pp. 213–218). New York: Association for Computing Machinery

Lewis J. R. (1992). Psychometric evaluation of the post-study system usability questionnaire: The PSSUQ In Proceedings of the Human Factors Society 36th Annual Meeting (p. 1259). Santa Monica, CA: SAGE Publications

Virzi R. A. (1992). Refining the test phase of usability evaluation: How many subjects is enough? Human Factors, 34, 457–468