BalfeN.SharplesS.WilsonJ. R. (2018). Understanding is key: an analysis of factors pertaining to trust in a real-world automation system. Human Factors, 60, 477–495.
2.
de VisserE. J.MonfortS. S.GoodyearK.LuL.O’HaraM.LeeM. R.. . . KruegerF. (2017). A little anthropomorphism goes a long way: Effects of oxytocin on trust, compliance, and team performance with automated agents. Human Factors, 59, 116–133.
3.
HoffK. A.BashirM. (2015). Trust in automation: Integrating empirical evidence on factors that influence trust. Human Factors, 57, 407–434.
4.
LeeJ. D.SeeK. A. (2004). Trust in automation: Designing for appropriate reliance. Human Factors, 46, 50–80.
5.
LyonsJ. B.StokesC. K.EschlemanK. J.AlarconG. M.BarelkaA. J. (2011). Trustworthiness and IT suspicion: An evaluation of the nomological network. Human Factors, 53, 219–229.