Until designers address age-related decrements, Web sites will fail to reach their full potential for older users — and everybody else.
Get full access to this article
View all access options for this article.
References
1.
AllenR.(1997).Mental models and user models In HelanderM.LandauerT.PrabhuP. (Eds.), Handbook of human-computer interaction (2nd ed., pp. 49–63). Amsterdam: Elsevier
2.
AndreD. A.WickensC. D.(1995).When users want what's NOT best for themErgonomics in Design, 7, 10–14
3.
AgeLight Guide for effective web design and usability for users of all ages(2001).Washington: AgeLight LLC. Retrieved February 23, 2004, from http://www.agelight.com/webdocs/designguide.pdf
4.
BrowneH.(2000).Accessibility and usability of information technology by the elderly. Retrieved February 21, 2004, from http://otal.umd.edu/UUGuide/hbrowne/
5.
CharnessN.(2001).Aging and communication: Human factors issues In CharnessN.ParkD. C.SableB. A. (Eds.), Communication, technology and aging: Opportunities and challenges for the future (pp. 3–29). New York: Springer
6.
CodyM. J.DunnD.HoppinS.WendtP.(1999).Silver surfers: Training and evaluating Internet use among older adult learnersCommunication Education, 48, 269–286
7.
CzajaS. J.(1988).Microcomputers and the elderly In HelanderM. (Ed.), Handbook of human-computer interaction (pp. 581–598). Amsterdam: Elsevier
8.
CzajaS. J.(1997).Computer technology and the older adult In HelanderM.LandauerT. KPrabhuP. (Eds.), Handbook of human-computer interaction (pp. 797–811). Amsterdam: Elsevier
9.
CzajaS. J.LeeC. C.(2001).The Internet and older adults: Design challenges and opportunities In CharnessN.ParkD. C.SableB. A. (Eds.), Communication, technology and aging: Opportunities and challenges for the future (pp. 60–78). New York: Springer
10.
DruckerP.(2002).The next society. A survey of the near futureThe Economist, 361(8246), 3S–22S
11.
EllisR. D.KurniawanS. H.(2000).Increasing the usability of online information for older users: A case study in participatory designInternational Journal of Human-Computer Interaction, 12, 263–276
12.
FiskA. D.(1999).Human factors and the older adultErgonomics in Design, 7, 8–13
13.
HoltB. J.MorrellR. W.(2002).Guidelines for web site design for older adults: The ultimate influence of cognitive factors In MorrellR. G. (Ed.), Older adults, health information and the World Wide Web (pp. 109–129). Mahwah, NJ: Erlbaum
14.
KambaT.SakagamiH.KosekiY.(1997).ANATAGONOMY: A personalized newspaper on the World Wide WebInternational Journal of Human-Computer Studies, 46, 789–803
15.
LauxL. F.(2001).Aging, communication and interface design In CharnessN.ParkD. C.SableB. A. (Eds.), Communication, technology and aging: Opportunities and challenges for the future (pp. 153–168). New York: Springer
16.
MargolinV.(1995).Expanding the boundaries of design: The product environment and the new user In MargolinV.BuchananR. (Eds.), The idea of design, a design issues reader (pp. 275–282). Cambridge: MIT Press
17.
MeadS. E.SpauldingV. A.SitR. A.MeyerB.WalkerN.(1997).Effects of age and training on World Wide Web navigation strategies In Proceedings of the Human Factors and Ergonomics Society 41st Annual Meeting (pp. 152–156). Santa Monica, CA: SAGE Publications
18.
19.
MorrellR. W.MayhornC. B.BennettJ.(2000).A survey of World Wide Web use in middle-aged and older adultsHuman Factors, 42, 175–182
20.
21.
MorrisJ. M.(1994).User interface design for older adultsInteraction with Computers, 6, 377–379
RogersW. A. (Ed.). (1997).Designing for an aging population. Ten years of human factors/ergonomics research.Santa Monica, CASAGE Publications
24.
SmallA. M.(1987).Design for older people In SalvendyG. (Ed.), Handbook of human factors (pp. 496–504). New York: Wiley-Interscience
25.
SmitherJ. A.(1992).The processing of synthetic speech by older and younger adults In Proceedings of the Human Factors and Ergonomics Society 36th Annual Meeting (pp. 190–192). Santa Monica, CA: SAGE Publications
VanderheidenG.(1997).Design for people with functional limitations due to disability, aging, or circumstances In SalvendyG. (Ed.), Handbook of human factors and ergonomics (pp. 2010–2052). New York: Wiley
28.
WordenA.WalkerN.BharatK.HudsonS.(1997).Making computers easier for older adults to use: Area cursors and sticky icons. CHI 97 Electronic Publications: Papers. Retrieved February 23, 2004, from http://www.acm.org/sigchi/chi97/proceedings/paper/nw.htm