What should a consultant have managers do between intervention sessions to help further the process of change? This case study suggests that the concept of organizational tasking can provide one answer to this question. Two kinds of organizational task assignments, drawn from the literature on family therapy, are discussed: prescription task assignments and formula task assignments. Their use in helping to resolve a troubled situation in a transit property is described. Time series data are presented that offer evidence on the possible effectiveness of the use of organizational tasking.
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