Abstract
We study simulation-assisted service system design, where stochastic simulation is used to select the best design from a finite set of structural or parametric alternatives. Since high-fidelity simulation can be prohibitively time-consuming, we adopt a multifidelity approach that combines expensive high-fidelity runs with cheaper, coarser low-fidelity runs to estimate system performance and compare designs. This research is motivated by the design of an integrated electric vehicle (EV) fast-charging station. We formulate the design problem under the fixed-budget ranking and selection framework, in which the simulation budget is allocated across fidelity levels and design alternatives to maximize the probability of correct selection of the best design. We derive an asymptotic solution, develop a selection algorithm that satisfies the resulting optimality conditions, and establish its consistency and asymptotic optimality. We further demonstrate the algorithm’s empirical performance through an EV fast-charging station case study and a set of synthetic examples. These theoretical and empirical results provide actionable guidance on when and how multifidelity simulation can improve best-design selection in complex service system design problems.
Introduction
Simulation is a powerful technique for evaluating and optimizing real-world complex service systems that lack mathematically tractable models. It allows operators to replicate and study system dynamics over time, particularly in environments with complexity, uncertainty, and variability, and provides valuable insights into performance under different operating conditions. Accordingly, simulation-assisted service system design has become an important research area and has been widely applied across service systems, including supply chain management (Yao and Chen, 2018), portfolio optimization (Köksalan and Şakar, 2016), traffic system design (Shone et al., 2021), and healthcare resource allocation (Ordu et al., 2021).
The use of simulation for service system design comes with a notable issue: it can be excessively time-consuming, particularly for simulations that strive for high accuracy and details to replicate real-world systems. For example, a simulation run of 24-h dynamics of a transportation network with 20 intersections can take up to 2 h (Ho et al., 2007). Considering that multiple design alternatives need to be evaluated and multiple simulation runs need to be conducted for each design to obtain reasonable performance estimates, the total duration of the design process can be quite long. It limits the application of simulation when decisions are expected in a short period of time.
On the other hand, there often exist certain input parameters to the simulation model of the service system that govern the model’s accuracy. Operators can adjust these parameters to improve the model’s accuracy, which typically incurs higher time or monetary costs when running the model; alternatively, they can also adjust the parameters to produce a coarser model, which reduces run times or costs of the model. A common example of such parameters is the simulation time. A longer simulation run of the service system leads to more accurate estimates of the system performance, while a shorter simulation run results in coarser estimates.
Observing the trade-off between the output accuracy and computing efficiency when controlling these input parameters of the simulation models, the concept of multifidelity simulation has emerged as a promising approach for simulation-based performance evaluation and system design (Xu et al., 2016). Here, a fidelity level corresponds to certain values of these parameters. It shows the extent to which the simulation can mimic the system’s behavior. The basic idea of multifidelity simulation is that, for time-consuming simulation models, the operator does not have to conduct each simulation run at the highest-fidelity level (the output of which can be treated as samples of the system’s true performance). Instead, the operator might adaptively conduct the experiments at different fidelity levels (the highest or one of the lower levels), to obtain informative samples for system design while significantly reducing the computing time.
A case in point is the design of an electric vehicle (EV) fast-charging station. As shown in Figure 1, such a station integrates direct current (DC) fast chargers with on-site photovoltaic (PV) generation and battery storage to supply charging demand. Customers queue for service and may abandon when waiting times exceed their tolerance, while station operation must coordinate congestion and energy supply under equipment constraints. Due to the complexity of such stations, the interaction between queuing dynamics and power flows is difficult to model and optimize analytically, making simulation the preferred tool. The simulation can be conducted at different fidelity levels by varying the simulation horizon

System architecture of an integrated EV charging station. EV = electric vehicle.
In this research, we study the problem of EV charging station design using multifidelity simulations, and assume that the operator can choose to run the simulation at a finite number of fidelity levels. The goal is to correctly and efficiently identify the best system design via simulation samples obtained from various fidelity levels.
We formulate this problem using the fixed-budget ranking and selection (R&S) model. This is a well-established branch of research in simulation, statistics, and machine learning (Gao et al., 2017b; Wu et al., 2024), which seeks to determine an efficient allocation of the simulation budget to the system designs so as to maximize the probability of correct selection (PCS) for the best design. The solution approach will be based on the optimal computing budget allocation (OCBA) method (Chen and Lee, 2011), a widely used framework for PCS optimization due to its intuitive allocation principle and practical effectiveness (Chen et al., 2023; Hu et al., 2025; Wang et al., 2025; Zhou et al., 2024). Traditional OCBA was developed to determine the allocation of the simulation budget at a single (the highest) fidelity level. In this research, we will extend it to incorporate simulation samples from multiple fidelity levels.
To estimate the true (highest-fidelity) system performance of each design, we employ the fusion estimator (Giles, 2015; Peherstorfer et al., 2018). Compared with standard estimators that rely on samples from a single fidelity level, the fusion estimator combines inexpensive but biased low-fidelity samples with a small number of unbiased but computationally expensive high-fidelity samples. It provides an unbiased estimate of the highest-fidelity performance without imposing strong assumptions, and can substantially reduce variance for a limited simulation budget. The fusion estimator has been successfully applied in various fields, including aerospace (Geraci et al., 2017), financial engineering (Giles and Szpruch, 2018), and so on.
Although motivated by integrated EV fast-charging stations, our setting arises in many simulation-assisted service system design problems where performance is evaluated at the highest fidelity, and the simulation model admits controllable fidelity parameters. Examples include adjusting fidelity via the simulation horizon, time-step resolution, demand or arrival aggregation, or the level of agent aggregation in agent-based simulations. In such problems, decision makers often compare a finite set of candidate designs under a limited simulation budget, making it important to combine information across fidelity levels in a principled way.
We highlight two points regarding the setting and methodology of this research.
First, we assume that there are input parameters to the simulation model that directly control its fidelity levels. Therefore, samples from different fidelity levels can be obtained conveniently by changing the values of these parameters when conducting simulation experiments. This is distinguished from some existing multifidelity simulation research, which is based on a number of simulation models with different structures and construction methodologies, each representing a level of fidelity (Peng et al., 2018). We argue that simulation models with different structures and construction methodologies are not always available for real service systems, and the costs for constructing them cannot be easily ignored.
Second, existing studies on multifidelity simulations have observed that incorporating low-fidelity levels into sampling may improve the effectiveness of optimizing service system performance (Kang et al., 2020; Peng et al., 2018; Xu et al., 2016). However, these studies generally lack a thorough analysis of this phenomenon, particularly with regard to the specific roles that different fidelity levels play in the performance optimization. As a result, several critical practical questions about multifidelity simulations remain unanswered, such as whether multifidelity simulations should be used to support service system design, and which fidelity levels should be prioritized when sampling them. The mathematical model and analytical results presented in this research can offer insights into these questions. This contributes to a deeper understanding among scholars and practitioners of the role and potential of multifidelity simulations in service system design.
We make four main contributions in this research. First, we provide a simulation-assisted design framework for integrated EV charging stations. This framework incorporates capacity planning, service quality, and adaptive operating decisions within station design, and relates equipment sizing decisions, such as the charger capacity and battery limits, to congestion effects and uncertainty arising from renewable generation. It further models the simulation fidelity, including simulation horizon, time-step resolution, and arrival segmentation, as a set of controllable inputs, and formulates the design problem as a fixed-budget R&S problem.
Second, we construct an unbiased fusion estimator for estimating the station’s highest-fidelity performance using samples from various fidelity levels, and derive allocation rules that determine the sample sizes to collect for each design–fidelity pair in order to maximize the PCS of selecting the best design. The resulting optimal sample sizes are proportional to a simple index that integrates key factors such as mean performance differences, sampling variances, and computational costs. This index quantifies the relative importance of sampling each fidelity level when comparing station designs under multifidelity simulations and provides good insights into how to balance sampling efforts across fidelity levels and designs.
Third, we develop a selection algorithm to implement the derived budget allocation rules, called the asymptotic optimal multifidelity sampling (AOMS) algorithm. We show that AOMS is consistent and asymptotically optimal, and provides a stopping rule that guarantees a target PCS upon termination. The superior performance of AOMS is also demonstrated by numerical experiments on an EV charging station case study and a set of synthetic examples.
Last, our empirical results provide practical guidance for EV charging station design under multifidelity simulation. In particular, they show that the sampling process adaptively allocates the simulation budget across fidelity levels according to the estimated optimal budget proportions. In the early stage of sampling, lower-fidelity levels are often more undersampled relative to their optimal allocation targets and should therefore receive more simulation effort. As the sampling proceeds, relatively more budget should be allocated to higher-fidelity levels in order to distinguish small performance differences at the target fidelity. Our results also suggest that service-capacity decisions are the main drivers of system performance because they directly shape congestion and service-level agreement (SLA) compliance under peak demand, while PV, battery, and inverter sizing play a secondary and regime-dependent role by affecting operating cost and feasibility, and become critical mainly when charging intensity and concurrent power demand are high.
The remainder of the paper is organized as follows. Section 2 reviews the related literature. Section 3 provides preliminaries of this research and then formulates the EV charging station design problem. Section 4 derives the optimality conditions of the design problem built in Section 3 and extracts some useful insights from the conditions. In Section 5, we propose an efficient sequential selection algorithm and analyze its theoretical properties. Numerical examples and computational results are reported in Section 6, followed by conclusions and discussion in Section 7. In the E-Companion, Sections EC.1–EC.8 provide technical proofs of all lemmas, theorems, and propositions. Section EC.9 further discusses the stopping rule that guarantees the PCS. Section EC.10 provides a detailed version of AOMS, and Section EC.11 provides additional numerical tests and results to the main paper.
This research relates to two streams of literature: simulation-based service system design and R&S.
Simulation-based service system design
Simulation-based service system design formulates the design task as an optimization problem, where simulation is used to evaluate the system’s mean performance and decision variables govern the structural and parametric aspects of the design (Mefteh, 2018). These problems typically involve large solution spaces and therefore require search-based optimization methods to guide exploration (Fu, 2015). In this research, we follow this modeling paradigm but focus on a finite set of system designs.
In the context of EV charging station design, existing studies often use empirical data and optimization models to characterize interactions among charging access, grid constraints, and user behavior. They address decisions such as station location, the number and types of chargers, and operating rules for pricing, queue management, and energy use (Guillet and Schiffer, 2023; Valogianni et al., 2020), subject to constraints imposed by the grid and travel demand. For example, Powell et al. (2022) studied how infrastructure build-out and operating strategies affect peak loads and renewable integration. Related work has examined fast-charging network expansion and installation (Hanig et al., 2025; Yu et al., 2022), transportation-power planning for facility siting and sizing (Mao et al., 2020), joint infrastructure and local energy planning (Jiao et al., 2020), congestion and service analysis (Pourvaziri et al., 2024), and charging operations under uncertainty (Chen et al., 2024; Punt et al., 2024).
These studies provide an important foundation for EV charging system design, but to maintain tractability, many of them rely on aggregate or stylized representations of station capacity and service. Such abstractions are useful for planning, but less suitable for comparing station layouts when performance depends on complex operational dynamics. In this research, we develop a multifidelity simulation framework for fast-charging stations that allows detailed modeling of operational dynamics and system performance. The resulting solution method is simulation-based and therefore fundamentally different from the approaches described above.
Ranking and selection
The other related stream is R&S, which aims to identify the best design from a finite set of alternatives. Its performance is commonly measured by the PCS (Chen et al., 2008) or the expected opportunity cost (Gao et al., 2017a). Existing R&S procedures mainly include fixed-budget methods (Chen et al., 2000; Frazier and Powell, 2008; Gao and Chen, 2015; Ryzhov, 2016), which optimize selection quality under a fixed simulation budget, and fixed-confidence methods (Fan et al., 2016; Kim and Nelson, 2006; Zhong and Hong, 2022), which seek a target guarantee with minimal sampling effort.
In multifidelity simulation, R&S approaches can be grouped into adaptation, filtering, and fusion (Peherstorfer et al., 2018). Adaptation methods build low-fidelity surrogates (often based on Gaussian processes (GPs)) to guide most of the search. A representative example here is the multifidelity knowledge gradient (KG) procedure of Wu and Frazier (2017). Filtering methods use low-fidelity models for preliminary screening and invoke the highest-fidelity model only for promising designs, as in Peng et al. (2018) and Xu et al. (2016).
Fusion methods instead combine low- and high-fidelity samples to obtain more accurate or lower-variance estimators. Despite their potential, fusion-based R&S procedures remain relatively limited. Our method falls into this category. We treat fidelity as a controllable input and use a fusion estimator that exploits inexpensive low-fidelity simulations to improve the efficiency of selecting the best design.
Problem formulation
In this section, we first introduce the basic setup of the EV charging station design problem, and then provide a formulation of this problem under multifidelity simulations.
EV charging station design
System and operations
We consider an integrated EV charging station as introduced in Section 1. Compared with a traditional charging station, the integrated charging station incorporates five main physical assets and interfaces: (i) a bank of identical DC fast chargers; (ii) a PV array; (iii) a stationary battery energy storage system (BESS); (iv) a bidirectional grid-tied inverter that aggregates site alternating current (AC) power; and (v) the utility interconnection. Customers arrive according to a stochastic process, join a finite-capacity queue at the chargers, and may abandon if their waiting time exceeds a tolerance threshold. Energy is dispatched adaptively based on the station state, subject to equipment ratings and interconnection constraints.
Customer arrivals are modeled as a nonhomogeneous Poisson process with a time-varying rate that captures systematic intraday demand variation. Each customer is characterized by an energy demand, a vehicle-side charging-power cap, and a patience time. Vehicles queue for the chargers, with admission decisions based on accrued waiting time, remaining charging requirement, and short-horizon forecasts of congestion and energy conditions. A charging session is completed once its required energy has been delivered. Vehicles whose waiting time exceeds their patience depart without service, which then results in lost demand and service penalties.
Energy supply to the station is provided by on-site PV generation, the utility grid, and a stationary BESS. PV generation and battery power are represented on the DC side, while a bidirectional inverter with rating
Such a station generates cash flows from electricity transactions. Electricity sold to vehicles generates revenue at a fixed retail tariff, while electricity purchased from the grid is settled at time-of-use prices and electricity sold back to the grid is credited at a discounted rate. Capital expenditures (CAPEX) for chargers, PV, the inverter, and the battery are required and converted into equivalent daily costs, with operations and maintenance (O&M) costs accounted for on a per-day basis. SLA violations incur monetary penalties, as determined by the 95th-percentile waiting time and the abandonment rate.
Station designs
We consider a finite set of potential designs, denoted by
Fidelity controls
Let
Treating these input parameters as adaptive controls allows the operator to conduct experiments at different fidelity levels and to manage the trade-off between estimation accuracy and computational cost. Specifically, extending the simulation horizon improves the stability of performance estimates by averaging out short-term fluctuations, but increases computational cost from longer simulated operations. Reducing the time step enhances waiting time and congestion estimates through more precise state representation, at the cost of more frequent state updates. In addition, increasing arrival segmentation improves the estimation of service quality and revenue by capturing within-day demand variation, but causes higher computational cost due to more granular evaluation of demand and operational decisions.
Objective
The operator’s objective is to identify a design that minimizes the expected total cost over the simulated horizon. The cost is measured on a per-day basis and combines amortized CAPEX and O&M costs, adjusted for SLA penalties (denoted by
Problem setup
For the system designs under comparison, let
Define the mean performance difference for design
Let
In the EV charging simulation, adjacent fidelity levels can be coupled within this hierarchy, so paired sampling often requires only a small incremental cost. When two fidelity levels differ only in horizon length, the lower-fidelity output is an intermediate result of the higher-fidelity run. When they differ in time step or arrival segmentation, the two fidelity levels can share the same environmental realization, which limits redundant computation.
To facilitate the analysis, we make the following technical assumptions.
The best system design
Samples
Assumption 1 requires that the best design is unique. This assumption is reasonable because if two designs have the same mean performance, they cannot be distinguished in terms of optimality.
Assumption 2 is also standard in the simulation optimization literature (Law and Kelton, 2000). Independence across simulation runs can be realized by using independent random number streams. Note that this independence does not apply to the paired samples used to construct
In this research, we estimate
Given the simulation budget proportion
The budget proportion to minimize the variance of
According to Lemma 1, given a design Low-fidelity samples are inexpensive. With a small simulation budget, one can collect many samples at The variance of estimating
These two effects allow the fusion estimator to remain unbiased for
Another advantage of the fusion estimator is that its variance-minimizing allocation (4) across fidelity levels also serves the objective in multifidelity simulation-based service system design. For each design
Based on the fusion estimators
In this optimization problem, the decision variables are the budget proportions
Under Assumptions
This lemma shows that the PFS converges exponentially fast with the exponent:
In this section, we solve the simulation budget allocation problem.
Rate-optimal budget allocation rule
Based on (7), the problem that optimizes the rate function of PCS is given by
Problem (8) is a convex optimization model. We can solve it below by investigating its dual problem. To further simplify the notation, we let
The optimal solution to
Theorem 1 shows that, under the budget allocation rule (9), the selected station design is most likely to be the best among all the alternatives, in the sense that it leads to the fastest rate at which the PFS converges to zero. Intuitively, allocating more samples to estimate
This rule implies that the optimal budget proportion for the pair of design
In addition, Theorem 1 implies that, for any fixed design
In this study, the fusion estimator exploits the nested fidelity hierarchy of the EV charging simulation, where simulation inputs jointly determine precision and computational cost. If, instead, different fidelity levels are generated by different simulation models, the fusion estimator (3) may still be applicable, but other widely used multifidelity estimators (such as multifidelity Monte Carlo (Peherstorfer et al., 2016) and approximate control variates (Gorodetsky et al., 2020)) may be more appropriate.
In the literature, there have been studies (Wu and Frazier, 2017) that consider fidelities as continuous variables and fit a GP (Williams and Rasmussen, 2006) to the joint space of design and fidelity to predict the service system performance at other fidelity levels. However, as more samples are collected at the highest-fidelity level
To implement the optimal budget allocation rule indicated by Theorem 1, we propose an algorithm called the asymptotic optimal multifidelity sampling (AOMS). This algorithm iteratively updates the estimated mean and variance for each design–fidelity pair, uses the current estimates to compute the target budget proportions prescribed by the allocation rule, and then allocates the next sample to the design–fidelity pair that is most undersampled relative to that target. Repeating this loop makes the sampling decisions increasingly aligned with those in Theorem 1 as more samples are collected. Note that the presentation in this section focuses on a high-level overview to highlight the main logic of the algorithm. The implementation details (e.g., the complete step-by-step pseudocode, the dual-ascent routine for solving (10), and other practical mechanisms used in the algorithm) are discussed in the E-Companion for completeness.
Next, we analyze the theoretical properties of the AOMS algorithm. We will establish its consistency and asymptotic optimality through the following two theorems.
As the total budget
Theorem 2 indicates that the number of simulation samples
In the AOMS algorithm,
Theorem 3 indicates that the budget allocation generated by the AOMS algorithm can recover the allocation rule that maximizes the rate function of PFS, that is, the algorithm is asymptotically optimal. In other words, from a large-sample perspective, the AOMS algorithm can identify the best service system design with the highest possible probability.
Operators may sometimes want a guarantee on the PCS (Fan et al., 2016; Wang et al., 2024; Zhong and Hong, 2022) to justify the selected design under multifidelity simulation. In general, as with fixed-budget methods in the single-fidelity setting (Hong et al., 2021), the AOMS algorithm that simply stops when the total budget
We conduct a series of numerical experiments on the EV charging station design problem in Section 3.1 to evaluate the effectiveness and robustness of the proposed AOMS algorithm. Due to space limitations, results for the synthetic examples and additional (less important) EV charging station experiments are deferred to the E-Companion.
A station design is characterized by
Parameter settings of the fidelity levels.
Parameter settings of the fidelity levels.
For each test scenario, the benchmark best design used for PCS evaluation is identified by evaluating all 256 candidate designs at the highest-fidelity level
This subsection evaluates the effectiveness of AOMS under a fixed simulation budget by comparing it with representative single-fidelity and multifidelity benchmarks:
It is noted that the lower-fidelity settings are used only within the multifidelity procedures (i.e., AOMS and MFKG) to obtain cheaper approximate evaluations of the same objective.
Figure 2 reports the PCS values of the compared algorithms. AOMS consistently achieves the best performance. In particular, to reach a PCS of 90%, AOMS uses less than half the simulation budget required by SFOCBA and SFEI. MFKG exhibits strong early performance but improves only marginally as the budget increases. Its adoption of GP makes it tend to allocate more-than-enough samples to the highest-fidelity level

Performance comparison on the EV charging station problem. EV = electric vehicle.
In Section EC.11.1 of the E-Companion, we further test all algorithms on three standard synthetic benchmark functions (Griewank, Bohachevsky, and Sphere). The results show that AOMS consistently achieves higher PCS across all three benchmarks over the full budget range. It suggests that the advantage of AOMS is not specific to the EV charging station case, but extends to a broader class of problems with various underlying structures.
This subsection evaluates the performance of AOMS under three representative demand regimes: (a) an early-adoption regime with low penetration and mild intraday variation; (b) a rush-hour regime with sharp morning and evening peaks; and (c) a highly volatile regime driven by seasonal and weather-related variability. These regimes are implemented within a fixed simulation model by varying only the exogenous inputs, including the daily arrival volumes, intraday peak profiles, and weather-driven PV generation and energy-demand conditions. We compare AOMS with SFOCBA for the three regimes by evaluating their PCS values, discussing the operational implications of the recommended design, and quantifying how the PCS improvements of AOMS translate into expected profit gains. The PCS for each algorithm is computed based on 100 replications.
As shown in the first row of Figure 3, the proposed AOMS outperforms SFOCBA for all demand regimes by a significant margin. Notably, in the volatile regime (Regime 3), AOMS achieves a PCS of nearly 85% when the total budget is exhausted, while SFOCBA reaches only about 65%. The second row of Figure 3 displays the accumulated budget allocated to each fidelity level (of all designs) throughout the simulations for the three regimes. Initially, the lowest-fidelity level
Beyond performance comparison, we also derive actionable guidance for the EV charging station design. Table 2 summarizes the performance improvements achieved by AOMS in the three demand regimes and translates these gains into regime-specific design recommendations for the number of chargers, the battery capacity, the battery power rating, and the inverter capacity. For all regimes, AOMS achieves substantial PCS improvements ranging from 3% to 18%, with the largest gains observed as demand uncertainty increases. In Regime 1, where demand is relatively stable, the gains primarily come from avoiding systematic overcapacity. Accordingly, it is recommended that station designs use fewer chargers, smaller battery capacity, and lower inverter power. In Regimes 2 and 3, demand is more volatile. This not only amplifies the PCS benefits, but also calls for higher charging capacity, higher inverter power, and a higher battery power rating, while keeping battery capacity relatively conservative.
We next demonstrate how the advantage of AOMS in PCS translates into improvements in operational performance of the charging station. Specifically, we compare the expected mean performance (profit) of the estimated recommended design (i.e., the best design

Performance comparison under different demand regimes on the EV charging station problem. EV = electric vehicle.
Comparison results and design recommendations under different demand regimes.
Note. PCS = probability of correct selection.
Arrows indicate directional changes in recommended design dimensions relative to the average design structure across all candidate designs.
Expected profit improvements of AOMS relative to SFOCBA under different demand regimes.
Note. AOMS = asymptotic optimal multifidelity sampling; SFOCBA = Single-fidelity optimal computing budget allocation.
To complement these observations, we conduct additional numerical experiments in Sections EC.11.2.3 and EC.11.2.4 of the E-Companion to assess the robustness of AOMS under different operator-preference scenarios and understand how the best design varies under different operator preferences. The results reveal that AOMS remains robust across operator preferences, achieving PCS gains of up to 23% over SFOCBA under service- and profit-oriented objectives. These results also lead to consistent sizing conclusions, showing that with PV capacity fixed, lower charging demand calls for fewer chargers, and top designs tend to use smaller battery capacity but higher battery power rating and inverter capacity.
This research studies simulation-assisted service system design with a focus on integrated EV fast-charging stations. These systems integrate capacity planning, service quality, and energy operations, connecting equipment sizing with issues like congestion and the uncertainties introduced by renewable energy sources. Since high-resolution simulation can be computationally expensive, we formulate the design problem under the fixed-budget R&S framework. We develop a fusion estimator that uses multifidelity samples to estimate the highest-fidelity system performance, and a rate-optimal budget allocation rule that maximizes the PCS for identifying the best design. In addition, we introduce a sequential sampling algorithm (AOMS) to effectively implement the proposed budget allocation rule.
Although motivated by integrated EV charging stations, the proposed framework applies broadly to service systems in which a finite set of alternatives is evaluated through expensive stochastic simulation and simulation accuracy can be controlled via input fidelity parameters. The formulation in Section 3 and the rate-optimal R&S development in Section 4 indicate that, when such controllable fidelity exists, fusion-based multifidelity estimation combined with principled budget allocation can systematically improve selection quality under limited simulation budgets.
The multifidelity problem considered in this research shares some similarities with the contextual R&S in the literature. In contextual R&S, simulation samples are allocated to design–context pairs to identify the best design for each context. In multifidelity R&S, samples are allocated to design–fidelity pairs, with the objective of correctly selecting the design that performs the best at the highest-fidelity level. This distinction is important, because contextual R&S requires correct selection uniformly across contexts, while our goal concerns only the highest-fidelity comparison. As a result, although both problems may use similar performance prediction models (e.g., GPs or linear models), the multifidelity fusion estimator developed here does not directly extend to contextual problems. It will be an interesting research direction to develop a unified framework that bridges the two problems.
We close this paper by summarizing some observations that emerge from our theoretical development and numerical experiments, which can guide practitioners in deciding when and how to use multifidelity simulation in the design of EV charging stations and other service systems.
First, under a fixed simulation budget, the quality of the selected service system design is primarily determined by how efficiently one converts computation into effective comparison at the highest fidelity, rather than by running the highest fidelity as often as possible. In our setting, this efficiency comes from combining a multifidelity fusion estimator that targets
Second, AOMS often exhibits an adaptive pattern during the sampling process. This pattern arises because the algorithm starts from a uniform initial allocation and then gradually moves toward the nonuniform target allocation characterized by the theoretical results. An implication of it for practice is that lower-fidelity levels can be valuable when the goal is to compare designs at low cost, especially when they provide cost-effective variance reduction. Higher-fidelity levels receive more budget when the estimated optimal allocation indicates that their contribution to reducing uncertainty at the target fidelity is sufficiently large relative to their sampling cost.
Third, the benefits of fusion and adaptive allocation become most significant in intrinsically difficult regimes, which include volatile demand, high output noise, or small performance gaps between the best and near-best designs. These are precisely the cases in which allocating most of the budget to
Last, numerical experiments on the EV charging station suggest a practical order for sizing decisions. Within the tested design ranges and cost-service trade-offs, service capacity (especially the number of fast chargers) often plays the most critical role, because queuing congestion directly affects waiting times, abandonment, and SLA penalties during peak demand. In contrast, the sizing of PV, battery, and inverter assets usually has a secondary and more situation-dependent impact, which mainly influences operating costs and feasibility. For example, inverter limits typically become important only when charging intensity and overall power demand are high, while battery sizing tends to favor relatively low energy capacity and high power rating for short-run flexibility. These patterns are evident in the robustness experiments under different demand regimes and operator preferences in Sections 6.2 and EC.11.2.3 of the E-Companion. This leads to a practical guideline for designing integrated EV charging stations, which is to first provide sufficient service capacity to keep congestion risk under control, and then adjust energy assets to reduce operating costs and meet equipment and interconnection constraints. Given these candidate designs, multifidelity simulation can be used to efficiently select the best one.
Supplemental Material
sj-pdf-1-pao-10.1177_10591478261468125 - Supplemental material for Enhancing electric vehicle charging station design using multifidelity simulations
Supplemental material, sj-pdf-1-pao-10.1177_10591478261468125 for Enhancing electric vehicle charging station design using multifidelity simulations by Jiang Li, Jianzhong Du, Siyang Gao, Qiang Ye and Guangxin Jiang in Production and Operations Management
Footnotes
Acknowledgments
The authors sincerely thank the Departmental Editor, the Senior Editor, and the anonymous reviewers for their valuable and insightful suggestions.
Funding
The authors disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This research was supported in part by the National Science Foundation of China (Grant Nos. 72595865, 72293562, 72371214, and 72401279), Hong Kong Research Grants Council (Grant No. 11217925), and the Institute of Government Data Resources of Nanjing University.
Declaration of conflicting interests
The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
How to cite this article
Jiang L, Du J, Gao S, Ye Q and Jiang G (2026) Enhancing electric vehicle charging station design using multifidelity simulations. Production and Operations Management x(x): 1–15.
References
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