Abstract
We study the impact of planogram design (i.e., placement of products on shelves) and display fees (i.e., fees manufacturers pay retailers for prime shelf space) on a retailer’s category management strategy and interactions with national brand manufacturers (NBMs). We consider a game-theoretic model with one retailer and multiple NBMs. Each NBM offers one product. In addition, the retailer has the option to introduce a store brand (SB) product. If the retailer decides to introduce its SB, it needs to drop one of the national brand (NB) products from its assortment because it has limited shelf space. The retailer’s planogram has one prime shelf space and multiple nonprime shelf spaces. The prime shelf space has a demand-stimulating impact. The NBMs determine their wholesale prices and how much they are willing to pay for the prime shelf space. The retailer makes SB introduction and planogram decisions. It also sets the quantities for each product in its assortment, resulting in market-clearing retail prices. Our analysis leads to three key findings: first, the presence of a prime shelf space may not only prevent the retailer from introducing its SB but also lead to sizable changes in the retail and wholesale prices in the category. For example, an extensive numerical study reveals that receiving the prime shelf space increases an NB product’s retail price by 5.48%, on average. The average increase in the same product’s wholesale price is 2.52%, as the prospect of charging a higher wholesale price incentivizes its manufacturer to pay a display fee for securing the prime shelf space. Second, there are cases in which the retailer uses SB introduction as a strategic lever to intensify the competition for the prime shelf space and thereby increase its revenue from display fees. Third, despite being an additional expense, display fees can increase the NBMs’ profits by allowing them to influence the retailer’s assortment and planogram decisions in their favor. We discuss the implications of these findings for managers and researchers.
Introduction
Many retailers group products with similar characteristics into categories (e.g., canned vegetables, laundry detergent, yogurt) and treat each category as a strategic business unit (ACNielsen, 2005). A category typically consists of products owned and marketed by national brand manufacturers (NBMs) and may also include store brands (SBs)—also known as private labels—offered by retailers (Kumar and Steenkamp, 2007). For example, in the laundry detergent category, many retailers carry several national brands (NBs), including Tide (marketed by Procter & Gamble) and Persil (marketed by Henkel), in addition to their own SBs. SBs have become increasingly popular in recent years. In 2024, SB sales in the United States reached an all-time high dollar volume of $271 billion, which translates into 24% growth over a 4-year period and a market share of 20.7% in dollars and 23.1% in units (Private Label Manufacturers Association, 2025).
The practice of treating a product category as a strategic business unit, referred to as category management, enables retailers to maximize the overall category performance by coordinating marketing and operational decisions (e.g., assortment selection, pricing, shelf design) across different brands (ACNielsen, 2005; Basuroy et al., 2001; Zenor, 1994). The category management literature indicates that making assortment and pricing decisions at the category level requires a retailer to consider several factors, including demand substitution patterns in the category (e.g., Besanko et al., 2005), category-level constraints such as limited shelf space (e.g., Rooderkerk et al., 2013), and NBMs’ strategic responses to the retailer’s actions (e.g., Dukes et al., 2009). Given the strategic importance of SBs for retailers, category management studies have also explored how SB presence in a category affects a retailer’s assortment and pricing decisions as well as interactions with its channel partners (e.g., Chintagunta et al., 2002; Nasser et al., 2013).
Placement of products on a retailer’s shelves, referred to as planogram design, is another important component of category management (e.g., Dreze et al., 1994; Nielsen, 2020). In particular, displaying a product in a prime shelf location (e.g., eye level) can increase its visibility, which in turn leads to an increase in its demand (e.g., Chandon et al., 2009; van Nierop et al., 2008). By contrast, nonprime shelves (e.g., stoop level) are less desirable because they are either difficult to reach or outside consumers’ field of vision while walking through the store (Ebster and Garaus, 2015). Indeed, consumers perceive products displayed on nonprime shelves to be of lower quality (Valenzuela and Raghubir, 2015).
Because of the positive impact of prime shelves on consumer demand, some NBMs make side payments to retailers to display their products in prime shelf locations (Rivlin, 2016). Hereinafter, we refer to such payments as display fees. 1 The trade literature suggests that display fees can have a sizable impact on a retailer’s category profit. For example, a Wall Street Journal article (Haddon and Nassauer, 2018) reports that Whole Foods’ suppliers pay $300,000 to secure a prime shelf for several weeks. Indeed, an NBM can pay a retailer as much as $1 million a year to place a single product on a prime shelf location (Rivlin, 2016). Such fees can also have a significant impact on NBMs’ profits. In particular, according to Rivlin (2016, p. 23), trade fees, which include display fees, can constitute 15% to 20% of a manufacturer’s costs, “the second largest expense for many food manufacturers, behind only the cost of creating the product itself.”
Motivated by the practical importance of planogram design, we examine the impact of planogram considerations (e.g., allocation of prime shelf space, display fees) on a retailer’s category management strategy and interactions with NBMs. We study three research questions. First, we study the impact of planogram considerations on the retailer’s assortment and pricing decisions. The trade literature provides retailers with planogram design recommendations. For example, a Nielsen (2020) study recommends that retailers give their prime shelves to products that generate high sales volumes and/or high gross profits. Similarly, Ebster and Garaus (2015, p. 27) state that “eye level is the ideal zone for placing products with a high profit margin.” Although these recommendations aim to monetize the demand-stimulating impact of prime shelf spaces, they overlook how planogram design affects a retailer’s category management decisions and NBMs’ responses to such decisions, leading to our first research question: how does the presence of prime shelf space in a retailer’s planogram affect the retailer’s category management decisions and strategic interactions with NBMs?
Second, we study the impact of planogram considerations on the retailer’s SB introduction decisions. The analytical SB literature shows that a retailer’s decision to add an SB product to its assortment can play an important role in its strategic interactions with NBMs (e.g., Alan et al., 2019; Nasser et al., 2013; Ru et al., 2015). While these studies generate insights into retailers’ SB introduction decisions and NBMs’ strategic responses (e.g., wholesale price adjustments), they omit the interplay between a retailer’s SB- and planogram-related decisions, leading to our second research question: how do planogram considerations (e.g., allocation of prime shelf space, display fees) impact a retailer’s SB introduction decision?
Third, we study the impact of planogram considerations on the NBMs. Within the scope of planogram considerations, a retailer’s decision to collect display fees can influence an NBM’s profit through its sales revenue and operational costs. On the one hand, display fees may enable an NBM to secure a prime shelf space, leading to an increase in its sales. On the other hand, these fees may constitute a significant proportion of an NBM’s costs, as Rivlin (2016) documents. Thus, it is unclear whether the increase in sales offsets the display fee expense an NBM incurs. In addition, an NBM’s display fee payment may have an indirect impact on the other NBMs’ profits through the retailer’s actions. Thus, our third research question is: how do display fees affect NBMs’ profits?
Our study builds on category management literature to incorporate planogram considerations into a setting in which the retailer makes assortment and pricing decisions in the presence of an SB. Specifically, we analyze a game-theoretic model with one retailer and multiple NBMs, each offering one product. In addition, the retailer has the option to carry its own SB product. If the retailer decides to carry its SB, it needs to drop one of the NB products from its assortment due to limited shelf space. Thus, in our setting, the retailer’s assortment decision corresponds to an SB introduction decision. The retailer’s planogram has one prime (e.g., eye-level) and multiple nonprime (e.g., stoop-level or stretch-level) shelf spaces, where appearing in the prime shelf space increases a product’s demand. As such, the retailer needs to determine which product in its assortment will receive the prime shelf space.
In our model, both the retailer and the NBMs maximize their profits. The retailer’s profit has two components. The first component, which we refer to as gross profit, captures the profit the retailer generates from product sales. The second component, which we refer to as display revenue, captures the profit the retailer generates by collecting a display fee from the NBM that receives the prime shelf space. Similarly, an NBM’s profit equals its gross profit (profit from product sales) less the display fee it pays. The NBMs determine the manufacturer margins for their products as well as how much they are willing to pay for the prime shelf space, while the retailer makes SB introduction and planogram decisions and sets the quantities for each product it carries in its assortment. The NBMs’ manufacturer margin decisions determine the wholesale prices, whereas the retailer’s stocking decisions lead to market-clearing retail prices.
Characterizing the equilibrium assortment, manufacturer margins, retail quantities, and NBMs’ display fee offers sheds light on the retailer’s planogram choices. Specifically, when the retailer does not offer an SB product, the most attractive NB (i.e., the NB with the highest demand) receives the prime shelf space. When the retailer carries the SB in its assortment, it either gives the prime shelf space to the most attractive NB or its SB. When the retailer gives the prime shelf space to its SB, it forgoes display revenue. Notably, there are also cases when the most attractive NB receives the prime shelf space without paying a display fee. Such cases emerge both in the absence and presence of the SB in the retailer’s assortment.
Comparing our main model with alternative models leads to three key findings. First, we compare our main model with an alternative model in which the retailer’s planogram has only nonprime shelves. This comparison demonstrates that the presence of the prime shelf space can prevent the retailer from introducing its SB, while also leading to sizable changes in the retail and wholesale prices in the category. For example, an extensive numerical study shows that receiving the prime shelf space increases an NB product’s retail price by 5.48%, on average. Similarly, the average increase in the same product’s wholesale price is 2.52%, providing its manufacturer with an incentive to pay a display fee to secure the prime shelf space. Second, comparing our main model with an alternative model in which the retailer does not have an SB shows that there are cases when the retailer can use its SB as a strategic lever to intensify the competition for the prime shelf space and thereby increase its display revenue. Third, comparing our main model with an alternative model in which the retailer does not collect display fees reveals that there are cases when NBMs can benefit from display fees. These cases arise when display fees serve as an entry deterrence mechanism that prevents the retailer from carrying the SB in its assortment.
In summary, we contribute to the literature by analyzing the impact of planogram considerations on a retailer’s category management strategy and interactions with NBMs. The rest of the article proceeds as follows: Section 2 provides an overview of the relevant literature. Section 3 presents our model, and Section 4 characterizes the equilibrium outcomes. Section 5 focuses on a special case of our model in which the retailer carries a narrow assortment with three products and presents our key findings. Section 6 demonstrates the robustness of our findings by numerically analyzing wider assortments with more than three products. Section 7 concludes with a discussion of the implications of our findings for managers and researchers.
Literature Review
Our study is related to the category management literature and the SB literature. Because these research streams are vast, we focus on the studies that are most relevant to ours.
Assortment studies in the category management literature indicate that finding the right assortment is a challenging task for retailers (Mantrala et al., 2009). On the one hand, when a retailer carries a large assortment, consumers are more likely to find a product that matches their needs (Boatwright and Nunes, 2001). On the other hand, carrying a large assortment increases a retailer’s operational costs (Rooderkerk et al., 2013). A stream of assortment studies focuses on the strategic implications of a retailer’s assortment decisions (e.g., Alan et al., 2019; Dukes et al., 2009; Nasser et al., 2013). The number of available products is relatively small in these studies (typically two to three), which facilitates a game-theoretic analysis of a retailer’s interactions with other channel constituents (e.g., NBMs, competing retailers, and consumers) in both the absence and presence of SBs in the category.
Another stream of assortment studies focuses on deriving structural properties and developing heuristics to simplify the complexity of the assortment selection problem (e.g., Gaur and Honhon, 2006; Nakkas et al., 2020; Rooderkerk et al., 2013). A common feature of these studies is that they consider an arbitrarily large number of products a firm can include in its assortment. Some of these studies have a cost term that increases as the assortment size increases (e.g., Gaur and Honhon, 2006; Nakkas et al., 2020), while others impose a constraint, such as limited shelf space, on the assortment size (e.g., Rooderkerk et al., 2013) to match practice in which a firm typically cannot include all available products in its assortment. We follow the latter approach and capture the impact of limited shelf space on a retailer’s assortment by considering a setting in which the retailer needs to remove an NB product to introduce its SB product. Our study contributes to both streams of the assortment literature by shedding light on the impact of planogram considerations on a retailer’s assortment decisions and strategic interactions with NBMs.
The category management literature also examines retailers’ shelf planning decisions, such as the location and number of shelf facings a retailer assigns to each product and the horizontal and vertical positioning of products in its planogram (e.g., Chandon et al., 2009; Dreze et al., 1994; Jalali et al., 2023; Pak et al., 2020; van Nierop et al., 2008). Although these studies generate insights into a retailer’s planogram decisions, they typically do not consider a retailer’s strategic interactions with NBMs. Our study contributes to this literature by shedding light on how the demand-stimulating impact of prime shelf space and strategic channel interactions affect the retailer’s planogram decisions.
The pricing studies in the category management literature reveal that coordinating prices among all brands in a category is another important but challenging task for retailers (e.g., Basuroy et al., 2001; Zenor, 1994). Several factors complicate such coordination efforts. First, optimal retail prices depend on the strategic role of a category (e.g., loss leader vs. profit driver). For example, maximizing category sales may necessitate relatively low prices (Alan et al., 2017), while maximizing category profit may require high retail markups, leading to relatively high prices (Basuroy et al., 2001). Second, a retailer needs to consider cross-price effects because a product’s demand depends not only on its own price but also on the prices of the other products in the category (e.g., Besanko et al., 2005; Kadiyali et al., 2000). Third, SB presence in a category can have a significant impact on retail prices (e.g., Chintagunta et al., 2002). Our study incorporates these pricing dynamics and contributes to this literature stream by shedding light on the impact of planogram considerations on wholesale and retail prices.
The SB literature provides several reasons for the increasing importance of SBs for retailers (for an overview of this literature, see Sethuraman, 2009). Specifically, SBs typically have higher retail margins because of their lower acquisition and merchandizing costs (e.g., Ailawadi and Harlam, 2004). Furthermore, they enable a retailer to differentiate its assortment from its competitors (Corstjens and Lal, 2000) and improve consumer loyalty (Seenivasan et al., 2016). SBs also give retailers leverage in their negotiations with NBMs, allowing retailers to receive better terms of trade, such as lower wholesale prices (e.g., Chintagunta et al., 2002; Zheng et al., 2022). Other strategic considerations investigated in the SB literature include sourcing of SBs (e.g., Kumar et al., 2010), NBs’ strategic responses to SB introduction (e.g., Nasser et al., 2013), multitier SBs (e.g., Amaldoss and Shin, 2015), and cross-category demand spillover effects of SBs (e.g., Alan et al., 2019). Our study contributes to this literature by shedding light on the interplay between a retailer’s planogram and SB introduction decisions.
Model
We consider a distribution channel with a single retailer and
Let
Let
In practice, some manufacturers make display fee payments to retailers for prime shelf positions (Bloom et al., 2000; Federal Trade Commission, 2003; Rivlin, 2016). To this end, let
The NBMs set their unit margins
The sequence of events is as follows: in stage 1, the retailer selects its assortment,
This sequence mimics the sequence of assortment and planogram decisions in practice. That is, many retailers follow a hierarchical approach in which they first determine the assortment and then finalize the planogram (Bianchi-Aguiar et al., 2021). This sequential approach simplifies the retailer’s planogram decisions by enabling it to focus on finding the best way to display its assortment, rather than trying to build a planogram from the entire set of products it can include in its assortment. Furthermore, both assortment and planogram decisions affect the demand structure in the category. Therefore, having the manufacturers’ margin and the retailer’s quantity decisions in the last two stages of the game enables the channel members to adjust their prices depending on the retailer’s assortment and planogram decisions. In the assortment stage of our setting, the retailer’s decision to carry
In this section, we first analyze the subgame in which the retailer carries
Planogram Design Without the SB
In this subsection, we use backward induction to solve the subgame in which the retailer carries
In the last stage of the game, for a given planogram
When
Lemma 1 implies that having the prime shelf space has a positive impact on a product’s demand. Formally, let
In the third stage of the game, the retailer makes its planogram decision. Specifically, for given display fee offers,
For
The first part of Lemma 2 shows that the first NBM, which offers the most attractive product, has the highest willingness to pay for the prime shelf space. The second part implies that if each NBM were to set its display fee offer to the maximum display fee offer it could afford (i.e., if
Let
Proposition 1 reveals that if
In summary, when the retailer offers
Let
Lemma 3 indicates that the retailer’s profit increases in the attractiveness levels of the products in its assortment. This finding implies that if we were to relax our assumption that the retailer had access to
In this section, we analyze a setting in which the retailer replaces the least attractive NB with its own SB. Let
In the last stage, the retailer solves
When
Comparing Lemmas 1 and 4 reveals that the SB presence in the retailer’s assortment changes the structure of manufacturer margins. Intuitively, when the retailer carries the SB, the NBMs in the assortment compete with a product that is not subject to double marginalization, creating margin pressure for the NBMs. The lack of double marginalization for the SB also creates a difference between the functional forms of the NB and SB demands, as Equation (14) shows. Nevertheless, the prime shelf space continues to have a positive impact on a product’s performance. In other words, receiving the prime shelf space increases a product’s retail and wholesale prices and demand.
In the third stage, the retailer makes its planogram decision by solving
For
The first part of Lemma 5 states that for an NBM, losing the prime shelf space to the SB is costlier than losing it to another NBM. The demand structure in the category shapes this outcome, as the absence of double marginalization allows the retailer to more aggressively increase its SB quantity when the SB receives the prime shelf space. Such an increase leads to a sharper decrease in an NBM’s profit compared to cases when another NBM receives the prime shelf space. Consequently, an NBM is willing to pay a higher display fee to prevent the SB from receiving the prime shelf space. The second and third parts of Lemma 5 imply that if the retailer decided to give the prime shelf space to an NBM, the first NBM would be the recipient. This is because the first NBM can outbid all the other NBMs in the assortment. That said, the retailer can give the prime shelf space to its SB. Mathematically, if

Illustration of Propositions 2 and 3. (a) Subgame equilibrium for
For
When When When When
As Figure 1(a) shows, the retailer gives the prime shelf space to its own SB when the SB’s attractiveness is relatively high (i.e., when
In summary, when the retailer carries the SB, either the first NB or the SB receives the prime shelf space. The attractiveness levels of the first two NBs and the SB play important roles in determining the recipient of the prime shelf space and the retailer’s display fee revenue. Specifically, when the SB’s attractiveness is relatively high, it receives the prime shelf. When it is lower, the first NB receives the prime shelf space. If the first NB’s attractiveness is relatively high compared to the SB and the second NB, the first NBM does not pay a display fee. Otherwise, it pays a display fee, where the display fee depends on whether the SB or the second NB poses a stronger threat. Collectively, these possible outcomes indicate that the SB plays an important role in the retailer’s prime shelf space allocation decision and display fee revenue only when it is sufficiently attractive.
In this section, we analyze the first stage of the game in which the retailer selects its assortment. Proposition 3 formalizes the retailer’s assortment choice.
There exists a threshold
The proof of Proposition 3 shows that when the retailer sets
In summary, we find that the SB’s attractiveness must exceed a threshold for the retailer to replace the least attractive NB with its SB in the assortment. The SB’s attractiveness must exceed an even higher threshold for the retailer to display it in prime shelf space. When the SB’s attractiveness does not exceed that threshold, the first NB receives prime shelf space. In such cases, the first NB can receive the prime shelf space without paying a display fee only when its attractiveness is relatively high compared to the attractiveness levels of the SB and the second NB.
When the retailer’s assortment size is

Illustration of Proposition 4. Notes. We generate this figure by setting
Let
when when when when
Proposition 4 reveals that the first NB cannot receive the prime shelf space without paying a display fee in the narrow assortment case with
At equilibrium, the retailer’s total category profit increases, whereas its display fee revenue is non-monotone in
The first part of Proposition 5 is rather intuitive, as it shows that increasing product appeals (
The remainder of this section examines three important features of our setting (i.e., a planogram with one prime shelf, SB presence, and display fees) more closely to answer our research questions.
In this subsection, we focus on our first research question and study the impact of prime shelf space on the retailer’s assortment and pricing decisions. To this end, we first consider an alternative version of the narrow assortment model in which the retailer’s planogram has three nonprime shelf spaces rather than one prime and two nonprime shelf spaces. Comparing the equilibrium outcomes of this alternative model with those of our main narrow assortment model generates insights into the role of the prime shelf space.
The absence of a prime shelf space means that the NBMs no longer have the incentive to pay a display fee and that the retailer no longer needs to determine which product should receive the prime shelf space. Accordingly, the retailer solves an assortment problem in the presence of pricing considerations. This alternative model is a special case of our main narrow assortment model in which
For
Comparing Proposition 4 and Corollary 1 reveals that the presence of prime shelf space can prevent the retailer from introducing its SB. Specifically, in the presence of a prime shelf space, the retailer introduces its SB when
The presence of the prime shelf space affects the equilibrium manufacturer and retail margins and demands even in the absence of an assortment change. For example, when
In summary, we find that planogram considerations have overarching implications for the retailer’s category management strategy. Specifically, the retailer’s planogram decisions can have a sizable impact on the retail and wholesale prices and product demands in the category. Furthermore, there are cases when the retailer does not introduce its SB to take full advantage of the demand-stimulating impact of prime shelf space. These findings suggest that fully monetizing the demand-stimulating impact of prime shelf space requires retailers to consider the interplay between planogram, assortment, and pricing decisions and the NBMs’ strategic responses to such decisions.
In this subsection, we focus on our second research question and examine the impact of planogram considerations on the financial consequences of the retailer’s SB introduction decision. To this end, we consider an alternative version of the narrow assortment model in which the retailer does not have the option to include the SB in its assortment. In the absence of the SB, the retailer’s problem simplifies to planogram design with the three NBs. Accordingly, comparing the subgame equilibrium outcomes in which
In the absence of the SB with
Corollary 2 reveals that in the absence of the SB, the first NB receives the prime shelf space by paying a display fee. This is consistent with the full equilibrium characterization in Proposition 4. That is, when there is a linear appeal gap between the NB products (i.e.,
For
Proposition 6 reveals that the retailer’s SB introduction increases its gross profit, whereas the impact of the SB introduction on the retailer’s display fee revenue depends on the SB’s appeal. Figure 3 illustrates the proposition. When the SB’s appeal is relatively low (i.e., when

Illustration of Proposition 6. Notes. We generate this figure by setting
In summary, the analytical SB literature shows that a retailer can introduce an SB product to increase its gross profit (e.g., Raju et al., 1995; Zheng et al., 2022). Our findings conform to this line of thought. In addition, we identify cases when planogram considerations allow the retailer to use the SB as a strategic lever to intensify the competition for the prime shelf space and thereby increase its display fee revenue. That said, we also identify cases when the SB’s contribution to the retailer’s gross profit comes at the expense of lower display fee revenues. Collectively, these findings suggest that when retailers make SB introduction decisions in the presence of planogram considerations, they should take into account not only the gross profit impact of SBs but also how SBs may affect their planogram decisions and side payments they receive from the NBMs.
Section 5.2 indicates that display fees play an important role in the retailer’s assortment and planogram decisions (e.g., whether the retailer should carry the SB in its assortment). In this subsection, we focus on our third research question and examine the impact of display fees on NBMs. To do so, we first consider an alternative version of the narrow assortment model in which the retailer does not accept display fees. Comparing the equilibrium outcomes of this alternative model with those of our main narrow assortment model allows us to shed light on the impact of display fees on the NBMs.
Recall that our setting has a five-stage game in which the retailer collects display fee offers in the second stage. Removing this stage leads to a four-stage game in which the last three stages (i.e., the retailer’s planogram selection, the NBMs’ margin optimization, and the retailer’s quantity optimization) are identical to those of our main model. Solving the last two stages through backward induction leads to the retailer’s gross profit for all possible planogram choices in both our main model and this alternative model. Furthermore, the first two stages of the game in the alternative model (i.e., the retailer’s assortment and planogram decisions) reduce to selecting the planogram that maximizes the retailer’s gross profit, which equals its total profit because of the absence of display fees. Proposition 7 characterizes the equilibrium outcomes in the absence of display fees.
Let
when when when
Figure 4(a) illustrates Proposition 7. Consistent with our main model, the retailer offers the SB only when the SB has a relatively high appeal. When the SB is in the retailer’s assortment, it receives the prime shelf space unless the first NB’s appeal is relatively high. Indeed, comparing Figure 2, which shows the equilibrium outcomes of our main narrow assortment model, and Figure 4(a) reveals that the region in which the retailer carries the SB in its assortment is larger in the absence of display fees. Proposition 8 formalizes this observation.

Illustration of Propositions 7 and 9. (a) Illustration of Proposition 7 and (b) illustration of Proposition 9. Notes. Figure 4(a) shows the equilibrium outcomes in the absence of display fees. Figure 4(b) shows the set of parameters in which the display fees make all channel members strictly better off. We generate these figures by setting
The set of parameters in which the retailer carries the SB at equilibrium is larger in the absence of display fees. Formally,
Proposition 8 implies that the NBMs can use display fees as an entry deterrence mechanism to prevent the retailer from including the SB in its assortment. Intuitively, display fees make the NBs more profitable for the retailer. Consequently, the introduction of display fees shrinks the region in which the retailer carries the SB in its assortment. More generally, introducing display fees can lead to several changes in the equilibrium outcomes. First, the retailer’s assortment and planogram may remain unchanged, but the retailer may begin collecting a display fee. For example, when
When display fees do not lead to an assortment change, they cannot make all four channel members strictly better off. However, when they lead to an assortment change, they can make all four channel members strictly better off. More formally, there exists a nonempty set
Keeping the same assortment implies that the retailer carries either
Figure 4(b) shows the parameter set in which display fees make all channel members strictly better off,
Impact of display fees.
Notes. We generate this example by setting
In summary, our analysis leads to two important results regarding the impact of display fees on the equilibrium outcomes. First, the region in which the retailer carries the SB in its assortment is smaller in the presence of display fees because display fees make the NBs more profitable for the retailer. Second, there are cases in which display fees can make all four channel members strictly better off. These cases arise when display fees serve as an entry deterrence mechanism that prevents the retailer from carrying the SB in its assortment. This finding indicates that display fees do not necessarily erode NBMs’ profits. In other words, NBMs can benefit from display fees by using them to influence retailers’ assortment and planogram decisions in their favor.
Section 5 leads to three key findings regarding the impact of planogram considerations on a retailer’s category management strategy and interactions with NBMs. First, the presence of the prime shelf space can not only prevent the retailer from introducing its SB but also have a sizable impact on the retail and wholesale prices in the category. Second, in some cases, the retailer uses its SB as a strategic lever to increase its display revenue by intensifying the competition for the prime shelf space. Third, NBMs can benefit from display fees because display fees enable them to influence the retailer’s assortment and planogram decisions in their favor. We obtain these findings from a special case of our main model in which the retailer carries three products, where there is a linear appeal gap between the NB products. Analytical tractability is challenging for more general versions of our main model with larger assortment sizes (i.e.,
In our numerical study, we generate unique scenarios (parameter combinations) as follows: we consider three different
Following the above steps and removing parameter combinations that do not belong to the set of feasible parameter values,
Figure 5 illustrates how relaxing our assumption of linear appeal gaps affects the equilibrium outcomes. Figures 5(a), 5(b), and 5(c) have

Role of Product Appeals. (a)
Figure 6 illustrates the equilibrium outcomes for three different assortment sizes, where

Role of assortment size. (a)
Consistent with the findings in Section 5.1, the presence of the prime shelf space affects not only the retailer’s SB introduction decision but also the retail and wholesale prices in the category. For example, in scenarios in which the first NB receives the prime shelf space at equilibrium, the presence of the prime shelf space increases the retailer and wholesale prices of the first NB by 5.48% and 2.52%, on average. Similarly, when the SB receives the prime shelf space, the average increase in its retail price is 6.02%. More generally, the profit benefit of the prime shelf space increases in
Focusing on the 130,897 scenarios in which the retailer carries the SB in its assortment, we find that SB introduction increases the retailer’s display revenue in 28.55% of such scenarios. Lastly, focusing on the 97,904 scenarios in which the SB and the first NB respectively receive the prime shelf space in the absence and presence of display fees, we find that display fees make all channel members (i.e., the retailer and all
We contribute to the literature by investigating how planogram considerations affect a retailer’s category management strategy and interactions with NBMs. Our findings have important implications for retailers, manufacturers, and researchers. The implications of our study for retailers are twofold. First, our findings imply that fully monetizing the prime shelf spaces requires retailers to go beyond determining which products should receive prime shelf spaces and consider the interplay between planogram, assortment, and pricing decisions. Second, a retailer should pay close attention to the NBMs’ strategic responses to SB introduction. For example, our findings suggest that an NBM’s display fee offer depends on whether it competes with another NB or the SB for the prime shelf space. Consequently, a retailer should assess when SB introduction (and, more generally, increasing SB presence in its stores) allows it to extract more money from NBMs. On the flip side, the main implication of our study for NBMs is that they should be aware that the role of display fees may extend beyond determining which product receives the prime shelf space. This is because display fees may indirectly affect the retailer’s assortment and pricing decisions. For example, our study shows that an NBM’s display fee payment may prevent the retailer from introducing the SB to the category, thereby benefitting other NBMs in the category.
For researchers, the main implication of our study is that conclusions drawn from category management studies that overlook retailers’ planogram decisions and side payments from NBMs to influence such decisions should be treated with caution. For example, many empirical category management studies (e.g., Alan et al., 2017; Boatwright and Nunes, 2001; Pauwels and Srinivasan, 2004) examine how category management decisions (e.g., assortment reduction, SB introduction) affect a retailer’s category sales or gross profit. Understandably, data availability drives the choice of dependent variable in those studies. Nevertheless, our findings suggest that the omission of planogram considerations can have a significant impact on a retailer’s category management decisions and, therefore, total category sales and profit. Thus, it may be fruitful for future empirical studies to analyze how manufacturers’ side payments affect retailers’ planogram decisions.
We generate our insights from a stylized model that relies on several simplifying assumptions. Future research could extend our study by relaxing some of our assumptions. First, we assume an exogenous attractiveness level for each product. While NBMs in practice are unlikely to change the attractiveness levels of their products in response to a single retailer’s planogram decisions, retailers can optimally set the attractiveness levels of their SBs. For example, a retailer with a more efficient cost structure (i.e., a lower marginal cost) might be more likely to introduce a more attractive SB and display it in the prime shelf space. Second, we assume that the demand-stimulating impact of the prime shelf space is identical for all products in the category, whereas this impact may be stronger for some products in practice. Relaxing this assumption can lead to cases when a product with a relatively low attractiveness level can enter the retailer’s assortment and secure the prime shelf space because of its stronger response to the placement on the prime shelf space. Last, we assume that the retailer makes quantity decisions, resulting in market-clearing retail prices within a Cournot framework. Although a Cournot framework offers analytical tractability in our setting, a model in which the retailer directly sets retail prices based on market conditions (e.g., competition, promotional activities) may more accurately reflect retailers’ pricing decisions in practice. We hope that this article generates more interest in examining the channel implications of retailers’ planogram decisions.
Supplemental Material
sj-pdf-1-pao-10.1177_10591478251398330 - Supplemental material for The Impact of Planogram Design and Display Fees on Retail Category Management
Supplemental material, sj-pdf-1-pao-10.1177_10591478251398330 for The Impact of Planogram Design and Display Fees on Retail Category Management by Yasin Alan, Mümin Kurtuluş and Alper Nakkas in Production and Operations Management
Footnotes
Acknowledgments
The authors thank the Production and Operations Management review team for their constructive comments and suggestions, which significantly improved this manuscript.
Declaration of Conflicting Interests
The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The authors received no financial support for the research, authorship, and/or publication of this article.
Notes
How to cite this article
Alan Y, Kurtuluş M and Nakkas A (2025) The Impact of Planogram Design and Display Fees on Retail Category Management. Production and Operations Management XX(XX): 1–18.
References
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