Using an Intake Form and Clinic Dashboard to Tailor and Improve the Cleft Team Clinic Visit for Families

Abstract

Background:

Multidisciplinary cleft care protocols commonly do not incorporate family needs, concerns, and preferences.

Solution:

A family-centered model would incorporate family needs, concerns, and preferences with a view toward lessening burden of care while achieving outcomes important to families.

What We Do:

Our Intake Form helps us adapt visits to better meet families’ needs, and our Dashboard enables Team Coordinators to direct efficient patient flows, lessening wait times and care burden.

Keywords

family-centered cleft lip and palate coordination

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References

Abbott

Meara

. Value-based cleft lip-cleft palate care: a progress report. Plast Reconstr Surg. 2010;126(3):1020–1025.

American Cleft Palate-Craniofacial Association (ACPA). Parameters of care. 2019. Accessed May 20, 2019. https://acpa-cpf.org/team-care/standardscat/parameters-of-care

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. Understanding the burden of care. In: Losee

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Pfeifauf

Patel

Snyder-Warwick

Skolnick

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Naidoo

. Survey of North American multidisciplinary cleft palate and craniofacial team clinic administration. Cleft Palate Craniofac J. 2018;56(4):508–513.

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