The Group Environmental Scale (GES) was used to assess the psychosocial needs of faculty members and provide specific feedback for the campus administrator of a “troubled” elementary school. The findings challenged the principal's leadership behaviors and stimulated new thinking that led to changes in her leadership style. A follow-up assessment conducted 10 months later revealed that the principal's transition from a directive to a collaborative leadership style resulted in a significant positive change in the faculty's perception regarding “leader control,” yet significant negative changes in “innovation” and “task orientation.” However, three years after the initial assessment, the school received a quality and performance award based on the Malcolm Baldridge National Quality Award criteria.
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