A framework for using Group Support Systems (GSS) to aid learning about group problem-solving processes is presented. The authors describe a typical group problem-solving process and GSS. A framework for matching GSS tools to stages of the group problem-solving process is presented. The authors then detail how two simulations were developed for use with GSS. The simulations were used to provide students with experience in using GSS and in developing an agenda for group problem solving. Evidence of effectiveness of the simulations is presented. The authors conclude with considerations for developing simulations for presenting GSS and group problem-solving processes.
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