Psychometric validation of the Motivation To Use Digital Tools At Work Scale in a sample of state vocational rehabilitation counselors

Abstract

Background

Digital tools can be important in the state vocational rehabilitation (VR) system. These tools can help rehabilitation counselors improve productivity and customer experience, make it possible for counselors to work from home or across multiple devices, improve communication, help make the VR process more straightforward, and improve work-life balance leading to high level of job satisfaction. However, there are factors that influence rehabilitation counselors’ motivation to use digital tools in their clinical practice, and as a result, there is a need to develop and validate a clinical assessment instrument to assess rehabilitation counselors’ motivation to use digital tools in the workplace.

Objective

The purpose of this study was to evaluate the psychometric properties of the Motivation to Use Digital Tools at Work Scale in a sample of VR counselors.

Methods

This study included 416 state VR counselors as participants. The sample was randomly split into two samples, with 197 participants used for the exploratory factor analysis (EFA) and 219 participants used for the confirmatory factor analysis (CFA). Zero-order correlations were utilized to examine the relationships between the Motivation to Use Digital Tools at Work Scale constructs and related constructs in the nomological model.

Results

EFA identified a two-factor measurement structure that was confirmed by CFA: Intrinsic motivation and external motivation to use digital tools at work with strong internal consistency reliability for both subscales.

Conclusion

The Motivation to Use Digital Tools at Work Scale is a valid and reliable scale for assessing motivation among VR counselors and confirms the impact of intrinsic versus extrinsic motivation on technology interaction.

Keywords

digital tools motivation vocational rehabilitation counselors state vocational rehabilitation agencies

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